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Skills

  • Multicultural teamwork and collaboration
  • Personalized communications for prospective international students
  • Leveraging framework to track multilingual applicants
  • Workshop facilitation for language support
  • Effective use of admissions software tools
  • Admissions website multilingual translation management
  • Multilingual communication in process, framework, and standard
  • Admissions process management
  • Interview facilitation for 16 applicants in Portuguese
  • Improvement of essay quality evaluations in Spanish

Work Experiences

  • Coordinated with language specialists to ensure consistent messaging across languages in all communication channels.
  • Created a feedback loop between admissions and language faculty.
  • Developed a comprehensive guide for non-English speaking applicants leading to an estimated reduction in errors by 21%.
  • Built relationships with international applicants.
  • Advised the admissions committee on language accommodations needed for underrepresented applicants, improving diversity by 48%.
  • Assisted in developing admissions content for French-speaking channels.
  • Conducted webinars in French.
  • Designed training materials for admissions counselors.
  • Assisted in reviewing and evaluating application materials in multiple languages, improving processing time by 85%.
  • Achieved 24% higher engagement during events.

Summaries

  • Created customized marketing content.
  • Boosted completed application rates by 62%.
  • Delivered essential admissions information through online webinars.
  • Adept at utilizing Power BI applicant tracking systems.
  • Conducted 5 applicant interviews.
  • Developed a comprehensive resource guide for bilingual applicants.
  • Collaborative and resourceful.
  • Boosted international queries.
  • Bolstered recruitment efforts in non-English speaking regions.
  • Collaborated on strategic initiatives to bolster recruitment efforts in non-English speaking regions, driving application rates up by 23% year-over-year.

Accomplishments

  • Initiated the translation of financial aid documents into Spanish, resulting in 57% more accurate submission rates from international applicants.
  • Created a multilingual student resource center on the admissions website, reducing language-based inquiries by 56%.
  • Translated official recruitment materials into Portuguese, aiding in a 81% increase in outreach success across international markets.
  • Achieved a 37% increase in international student applications by optimizing the admissions website content for non-English speakers.
  • Co-developed an outreach campaign in German, leading to an expansion of recruitment efforts to Raleigh, and increasing international applicant interest by 42%.
  • Developed a multilingual admissions process guide that reduced the application error rate by 21% among non-English speaking applicants.
  • Collaborated with product to tailor application guidelines for non-native speakers, decreasing the average review time by 34%.
  • Led informational webinars in Japanese for prospective international students, achieving an 23% higher engagement rate compared to English-only sessions.
  • Worked closely with the digital marketing team to translate social media campaigns into French, increasing engagement among international prospects by 35%.
  • Conducted research on language barriers in the admissions process and proposed solutions that lowered international drop-off rates by 30%.

Affiliations

  • Chair of the Japanese Translation Task Force in the International Admissions Office, responsible for standardizing multilingual communication
  • Researcher at category Center for Multilingualism, contributing to studies on academic success for international students
  • Member of the Association of International Educators (NAFSA), with a focus on international student recruitment strategies
  • Associate of Mandarin Teaching Certification through Cedar Works, relevant to providing accurate documentation and communication for applicants
  • Orientation guide for incoming international students at standard, providing translation support and cultural exchange
  • Certified language interpreter in Japanese through the National Board of Certification for Medical Interpreters (NBCMI), supporting admissions-related translation work
  • Affiliated with the American International Recruitment Council (AIRC), promoting quality standards in cross-border student recruitment
  • Educational affiliate of The European Association for International Education (EAIE), participating in events focused on cross-linguistic challenges in admissions
  • Collaborated with the Study Abroad Student Organization (SASO) at process, focusing on exchange and recruitment strategies for non-native speakers
  • Contributor to system, co-authoring articles on the global challenges non-English speaking students face during admissions

Certifications

  • SEO Fundamentals Certificate - Multilingual Website Optimization | Meridian | 2021
  • Certified Admissions Operations Specialist | Harbor & Co. | 2022
  • Certified Translator and Interpreter for Admissions Processes | Lakeside Partners | 2016
  • Certified Admissions Data Manager (CADM) | Vantage | 2023
  • Digital Marketing Certification – Meridian, 2019
  • HubSpot Inbound Marketing Certification Harbor & Co. - 2016
  • Certified User of SAP for Admissions Data and Analytics | Northwind | 2018
  • Multilingual Admissions Specialist Certification | Lakeside Partners | 2018
  • Certificate in Admissions Counseling and Communication | Ironclad Systems | 2015
  • Certified Outreach Coordinator for Multilingual Students | Harbor & Co. | 2020

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