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Skills

  • Budgets
  • Implementing best practices in quality assurance
  • Supervision
  • Risk mitigation strategies
  • Process improvement
  • Data analysis for process improvements
  • Data-driven decision making
  • First Aid/CPR
  • Operational improvement
  • Manual and automated check processing

Work Experiences

  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Audited checks to ensure compliance with ITIL standards.
  • Achieved improvements over several months.
  • Achieved $5 in error recoveries.
  • Conducted random audits of 3 checks per three years, identifying and resolving 76% of errors before they impacted the bottom line.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Accelerated the onboarding process by 6 months.
  • Caught 18 cases.
  • Created customizable checklists for QuickBooks production checks.
  • Collaborated with cross-functional teams.

Summaries

  • Automated check handling systems.
  • Achieved accuracy rates exceeding 29%.
  • Analytical Check Operator skilled in compliance monitoring.
  • Consistently maintained an accuracy rate of 23%.
  • Check Operator dedicated to document verification excellence.
  • Adept in standard operating procedures and team leadership, I have been instrumental in improving cross-team check processing efficiencies, cutting approval times by 45%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at utilizing SAP.
  • Check Operator with demonstrated ability to resolve discrepancies in check processes, saving organizations over $6 through comprehensive process auditing and risk mitigation strategies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Resolved product issue through consumer testing.
  • Performed cross-departmental training to ensure a consistent approach to check verification and processing, resulting in a 85% error reduction.
  • Collaborated with IT and finance departments to implement multiple system upgrades, enhancing the accuracy of transaction reconciliations.
  • Partnered with management to revise check processing procedures, leading to improved regulatory compliance and a 23% reduction in processing errors.
  • Conducted root cause analysis of recurring check processing errors, developing a solution that reduced rework by 44%.
  • Streamlined documentation procedures, decreasing the average check processing cycle by 50% over one year.
  • Played an instrumental role in developing and implementing a new check scanning system, increasing processing speed by 27%.
  • Led check processing team in the adoption of QuickBooks, decreasing manual input errors by 56% within 6 months.
  • Resolved discrepancies in over 17 check transactions per week, reducing errors by 55% through enhanced verification processes.
  • Implemented a preventative maintenance program for the department’s check scanning equipment, decreasing downtime by 49% during peak hours.

Affiliations

  • International Society for Analytics in Risk Mitigation
  • Risk Management Association (RMA) - Seattle Chapter
  • Society of Corporate Financial Executives (SCFE)
  • Certified Payment Professional (CPP) Certification Holder
  • Institute of Internal Auditors (IIA)
  • American Bankers Association (ABA) – Member since 2017
  • Open Source Automation Development Lab (OSADL)
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Federal Reserve Financial Services Community

Certifications

  • Anti-Money Laundering (AML) Certification by method
  • Systems Application Analyst Certification by process
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Payments and Settlement Systems Certification from Ironclad Systems
  • First Aid/CPR Certified
  • Document Control and Record Management Certification
  • Certified Payments Professional (CPP) by Cedar Works
  • ISO 27001 Lead Auditor Certification
  • Google Certified Professional Cloud Architect
  • Certified Banking Operations Professional (CBOP)

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