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Skills

  • Meeting coordination with public officials
  • Digital communication strategy
  • Media inquiry response management
  • Procedure equipment
  • Strategic corporate guidance
  • Project organization
  • Brand visibility enhancement
  • Process improvement
  • Crisis communication handling
  • Social media management

Work Experiences

  • Communicated complex policy changes.
  • Collaborated with procedure customers to determine their needs and deliver program service.
  • Boosted public awareness in 2019.
  • Coordinated public forums on policy matters.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved faster turnaround time for public requests by 53%.
  • Achieved significant local media coverage.
  • Conducted stakeholder analysis.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Coordinated public forums and information sessions on policy matters involving cross-functional collaboration, attended by 3 community members and stakeholders.

Summaries

  • Coordinated high-level meetings between senior management and public officials.
  • Adaptable and effective at handling high-pressure situations, overseeing crisis communication efforts that resulted in maintaining a 75% favorable media response.
  • Using detailed analytics reports to monitor and document success is something I'm used to.
  • Coordinated large-scale public engagement initiatives.
  • Delivered impactful reports.
  • Diligent in executing public events and engagements, skillfully managing logistics for 6-attendee events that boost organizational-community relationships.
  • Accomplished External Affairs Assistant with a passion for community engagement, having organized over 4 public events in 2019, strengthening ties with local governments and residents.
  • Bolstered brand visibility and public engagement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in quality assurance and process improvement backed up by Miscellaneous training.

Accomplishments

  • Drafted and edited press releases, speeches, and public statements for senior leadership use, ensuring messaging was consistent with organizational objectives.
  • Successfully conducted a risk assessment for crisis communication strategies during the system, mitigating potential media fallout.
  • Resolved product issue through consumer testing.
  • Developed and delivered training materials on crisis communication protocols, enhancing team preparedness for potential public relations issues.
  • Collaborated with team of 15 in the development of process.
  • Facilitated a 50% growth in outreach contacts through continuous stakeholder mapping and prospecting efforts targeting the Southeast.
  • Created media briefing documents and talking points for senior executives, enhancing clarity and consistency in external messaging across 17 press events.
  • Spearheaded initiatives to automate reporting on external stakeholder engagement activities, reducing paperwork by 67% and providing real-time data insights.
  • Identified external risks to organizational reputation via ongoing stakeholder feedback and media monitoring, proactively advising leadership on mitigation strategies.
  • Developed and maintained relationships with Miscellaneous regulatory agencies, ensuring prompt compliance with updated policies.

Affiliations

  • Public Relations Society of America (PRSA)
  • Global Public Affairs Institute
  • American Society of Safety Professionals
  • Women in Government Relations (WGR)
  • Graduate-level Communications Fellowship
  • Society of Women Engineers
  • American Society of Association Executives (ASAE)
  • American Marketing Association
  • National Press Club
  • Association for Public Policy Analysis and Management (APPAM)

Certifications

  • Certification in Crisis Communication by Public Relations Society of America (PRSA)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Certificate in Economic Regulatory Affairs from procedure
  • ServSafe
  • Apple Certified Associate (ACA)
  • Accredited in Public Relations (APR) from the Public Relations Society of America (PRSA)
  • Certified Community Relations Specialist (CCRS)

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