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Skills

  • Contract negotiation and compliance
  • Corporate budget management
  • Resource allocation
  • Data-driven decision making
  • Change Management
  • Benchmarking against industry competitors
  • Policy management
  • Mergers and Acquisition (M&A) strategy
  • Leadership Development Programs
  • Strategic business planning

Work Experiences

  • Achieved profitable market entry in Chicago.
  • Achieved 14 consecutive years of revenue increase.
  • Was in charge of overseeing changes to the company's procedures and organization.
  • Added 11 new clients within 2015.
  • Devised and implemented successful sales and marketing procedures based on cutting-edge techniques, such as workflow optimization.
  • Captured 67% of the regional market share.
  • Benchmarked against top industry competitors.
  • Oversaw technological advancements in order to reduce waste and business bottlenecks.
  • Actively assessed risks and opportunities.
  • Built and developed a high-performing leadership team that achieved Top Performer for exceptional business growth in 2019.

Summaries

  • Miscellaneous is a key area of expertise.
  • Decisive Chief Business Officer with a track record of influencing business direction and performance through effective leadership strategies, tactical decision-making, and foresight.
  • Costs were consistently reduced while profits were increased.
  • Chief Business Officer with 7 years of experience making excellent decisions based on customer feedback and company research is a visionary Chief Business Officer.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Successful Chief Business Officer with 17 years of progressive Miscellaneous experience.
  • Achieved strong recurring revenue growth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Boosted profitability by 22%.
  • Visionary leader with a track record of transforming organizations and managing change.

Accomplishments

  • Created a corporate-wide initiative to improve customer satisfaction, raising NPS scores from 2 to 16 over two years.
  • Led the restructuring of business units, growing EBITDA by $12 within 9 fiscal quarters.
  • Coached team on leveraging Workday in decision-making processes, driving a 62% improvement in accuracy of forecasts and projections.
  • Introduced technology platforms to enhance remote collaboration, improving task completion times by 79% over 18 months.
  • Introduced a zero-based budgeting approach across departments, yielding $6 in cost savings in 2015.
  • Directed the adoption of advanced analytics platforms for real-time financial reporting, reducing monthly close time by 13 days.
  • Streamlined operational processes, cutting redundant procedures, and increasing output efficiency by 58% within 16 months.
  • Mentored 6 department heads on sustainability initiatives, achieving 56% reduction in operational waste.
  • Reduced organizational risk by implementing compliance measures, resulting in zero audit findings for 2019.
  • Standardized business processes across 17 global divisions, leading to a 62% simplification in the operational workflows.

Affiliations

  • Business Marketing Association (BMA)
  • Association for Supply Chain Management (APICS)
  • Entrepreneurs’ Organization (EO)
  • Rotary International
  • Society for Human Resource Management (SHRM)
  • Jaycees
  • Association for Corporate Growth (ACG)
  • Harvard Business School Executive Education Alumni
  • International Association of Administrative Professionals
  • National Association for Business Economics (NABE)

Certifications

  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • AI and Machine Learning for Business Leaders - method
  • Leadership in Corporate Innovation Certification - program
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Project Management Professional (PMP) - system
  • Supply Chain Management Professional (SCMP) - Ironclad Systems

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