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Skills

  • Cross-functional collaboration
  • NCR Cash recycler
  • Relationship building and management
  • Time management
  • Metric equipment
  • Customer service and satisfaction
  • Data-driven decision making
  • MS Office
  • Business operations
  • Compliance, banking laws and regulations

Work Experiences

  • Achieved 16% compliance in safety drills.
  • Devised strategies to develop and expand service sales to existing customers, resulting in an increase in annual revenue of 9%.
  • Greeted and welcomed customers with a courteous and professional demeanor in order to ensure that transactions were completed quickly, accurately, and efficiently.
  • Authored daily, weekly, and monthly reports on vault inventories.
  • Achieved resolution within two years.
  • Investigated and implemented corrective procedures for staff who were out of balance.
  • Coordinated daily cash reconciliation in a high-volume location.
  • Achieved reduction over 2024.
  • Achieved results over a 18-month period.
  • Balanced the staff and vault and secured the funds according to established procedures at the end of the day.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 25% fewer errors during end-of-day reconciliations.
  • Problem solves and troubleshoots issues while supervising and providing technical assistance to 7 tellers.
  • All aspects of the opening and closing procedures are covered.
  • To protect vault assets, counts, records, and reconciles money collected from all aspects of the operation.
  • Achieved 70% reductions in shrinkage.
  • Maintain a high level of integrity and accuracy while providing professional and courteous customer service.
  • Vault teller with 16 years of experience maintaining high service standards and exceeding financial institution requirements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Vault Manager and outstanding performer in team leadership and vendor management.

Accomplishments

  • Established cross-functional collaboration with the Compliance Department, ensuring all regulatory requirements under program were met without delays in daily operations.
  • Implemented cash inventory control measures, improving end-of-day reconciliation accuracies by 82%, decreasing variance.
  • Prepared and reviewed daily financial reports and vault transaction summaries, maintaining 51% accuracy across reporting periods.
  • Reduced operational costs by 60% through effective high-security vendor contract negotiation, while maintaining service quality and reliability.
  • Identified and implemented process improvements that increased cash processing times by 27% while maintaining audit accuracy.
  • Developed a comprehensive training program for new staff, decreasing onboarding and vault reconciliation training time by 78%, leading to faster independent performance.
  • Developed and maintained detailed vault access logs, ensuring traceability for category audits and reducing compliance risks.
  • Reduced discrepancies through the implementation of advanced vault reconciliation technology, decreasing cash variances by 74%.
  • Effectively managed cash flow for daily operations, keeping cash on-hand within stipulated policy guidelines while ensuring liquidity.
  • Optimized shift scheduling, reducing overtime costs by 39% while ensuring all vault operations were executed without delays.

Affiliations

  • Certified Information Systems Auditor (CISA) – Focused on Vault Recording and Imaging Systems
  • Security Professionals Information Network (SPIN) – Committee Member for Cash Risk Mitigation Strategies
  • American Bankers Association (ABA) – Member, Compliance and Risk Management Groups
  • National Association of Federal Credit Unions (NAFCU) – Treasurer’s Circle, focusing on Cash Flow Forecasting
  • National Institute for Cash Management (NICM) – Active professional in Vault Optimization initiatives
  • International Organization of Security Professionals (IOSP) – Member, specializing in High-Security Cash Transfers
  • Institute of Internal Auditors (IIA) – Active member with a focus on financial risk audits
  • Predictive Analytics & Risk Management Association (PARMA) – Speaker on Data Analytics in Secure Environments
  • International Council of Nurses
  • National Association of Social Workers

Certifications

  • Certified Treasury Professional (CTP) from the Association for Financial Professionals (AFP)
  • Apple Certified Associate (ACA)
  • Certified Forensic Accounting Specialist (CFAS) from Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • Certified Process Design Engineer (CPDE) from procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Certificate in Bank Branch Management from system
  • Certified Professional in Supply Management (CPSM) from the Institute for Supply Management (ISM)
  • Certified in Logistics, Transportation and Distribution (CLTD) from metric

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