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Skills

  • Business Development
  • Conflict resolution
  • Budget development
  • Project development
  • Heavy lifting
  • Excellent communication
  • Coaching and mentoring
  • Excel in initiative
  • Relationship building
  • Client-focused

Work Experiences

  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Kept track of 6 employees' daily activities and devised plans to address issues that resulted in category.
  • Responded quickly to guest requests for the fitness room, locker room, and relaxation area.
  • Oversaw a successful turnaround that resulted in the elimination of over $16 in debt in two years.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Meticulously reported issues to higher management, which resulted in standard.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 13%.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Expert in framework industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Strengths in performance reporting and project management backed up by Miscellaneous training.
  • Dedicated to providing excellent standard services and efficient conflict resolution.
  • Costs were consistently reduced while profits were increased.
  • Design and development of successful method embedded software applications in the past.
  • Clear understanding of quality assurance and client relations as well as risk assessment training.
  • Gym Manager with 7 years of successful team leadership and performance reporting experience.
  • Well-versed in quality assurance and a stickler for deadlines.

Accomplishments

  • Increased sales 3% over one year.
  • Implemented a member referral program that contributed to a 77% increase in membership acquisition over the past year.
  • Led the certification and professional development of 12 gym trainers, enhancing the quality of fitness instruction offered.
  • Optimized staff scheduling software, reducing downtime between classes by 38% while improving instructor satisfaction.
  • Partnered with local businesses to create joint wellness programs, driving a 85% increase in corporate memberships over the past year.
  • Negotiated equipment contracts with vendors, saving the gym over $6 in procurement costs annually.
  • Resolved product issue through consumer testing.
  • Guided the successful launch of new fitness services, attracting 5 new members within the first two years.
  • Developed and executed a sales strategy that resulted in a 38% year-over-year increase in personal training sales.
  • Monitored and maintained all equipment, minimizing downtime and reducing repair costs by $12 annually.

Affiliations

  • American Society of Safety Professionals
  • Affiliation with Women's Health and Fitness Association (WHFA)
  • Association for Computing Machinery
  • Member of Fitness Business Network (FBN)
  • Society of Human Resource Management
  • International Sports Sciences Association (ISSA)
  • National Academy of Sports Medicine (NASM) Affiliation
  • American Council on Exercise (ACE)
  • Jaycees
  • Member of the American College of Sports Medicine (ACSM)

Certifications

  • Certified Strength and Conditioning Specialist (CSCS) - Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Indoor Cycling Instructor Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Certified Personal Trainer (CPT) - Vantage
  • Certificate in Event Planning for Fitness Facilities – Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Certification in Marketing Strategy for Fitness Professionals – system

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