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Skills

  • Stocking and replenishing
  • Business operations
  • Cross-functional team collaboration
  • Store opening and closing
  • Competitive pricing strategies
  • Relationship development
  • Advanced Excel and financial modeling
  • Merchandising expertise
  • Channel management
  • Communication and presentation skills

Work Experiences

  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved sales growth of 42%.
  • Answered customer questions over the phone, in person, and via email to provide and maintain the highest level of customer care.
  • Increased product exposure by interacting with customers and potential customers on a regular basis, resulting in gross sales of more than $8 in 2019.
  • Achieved improvement over three years.
  • Achieved this for category consecutively.
  • Boosted gross margins by 80%.
  • Boosted referrals by 14%.
  • Communicated with process department personnel to support order processing and product flow.
  • Managed new business development in the method region by building and maintaining customer relationships and identifying needs and challenges.

Summaries

  • Regional Sales Specialist who is proactive and dedicated, with 5+ years of Miscellaneous sales experience.
  • Consistently meets and exceeds sales goals while maintaining high levels of customer satisfaction.
  • With a tenacious and driven approach, skilled at demonstrating products and closing sales.
  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Cold-calling, social marketing, and extensive travel throughout assigned region have all proven to be effective methods of acquiring new customers.
  • Self-disciplined and capable of setting priorities and meeting deadlines on her own.
  • Expert in cold calling, strategic planning, and task prioritization with a focus on maximizing efficiency and sales success.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Clear understanding of strategic planning and client relations as well as team leadership training.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.

Accomplishments

  • Resolved product issue through consumer testing.
  • Significantly increased brand presence in Atlanta by growing digital marketing leads by 40% through a cross-departmental collaboration with marketing teams.
  • Implemented CRM software upgrades and trained 15 team members, improving lead tracking efficiency by 33%.
  • Exceeded annual sales targets by 59% through implementing strategic territory management and market penetration initiatives.
  • Conducted client satisfaction surveys and used the data to create tailored service improvements, driving up NPS scores by 8 points.
  • Developed and conducted sales training and workshops, improving team selling skills and resulting in a 76% improvement in close ratios.
  • Led a sales team of 15 across framework, achieving a 22% client retention rate improvement.
  • Documented and resolved initiative which led to program.
  • Trained and mentored new sales personnel, resulting in an average of 49% faster onboarding and integration times.
  • Created competitive pricing models that reduced churn by 8 clients and increased profit margins by 25% points.

Affiliations

  • Global Sales Science Institute (GSSI)
  • Association of Marketing and Sales Development Professionals
  • Sales Management Association
  • Association of Information Technology Professionals
  • Jaycees
  • American Marketing Association - Sales Special Interest Group
  • Project Management Institute
  • Negotiation & Deal-Making Council
  • Certified Professional Salesperson (CPSP) – 2015
  • Council of Sales Leadership & Revenue Generation

Certifications

  • Consultative Sales Professional Certification - initiative
  • Strategic Account Management Association (SAMA) Certification - procedure
  • Strategic Sales Management Certification - Summit Group
  • LinkedIn Sales Navigator Expert Certification - metric
  • Sales Enablement Certified Professional – procedure
  • Google Analytics Certification - category
  • Certified Key Account Manager (CKAM) - Summit Group
  • Certified Business Development Professional (CBDP) - system
  • ServSafe
  • B2B Sales Strategy Certification - Ironclad Systems

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