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Skills

  • Kitchen staff coordination
  • Time management
  • Operational improvement
  • Kitchen equipment operation and maintenance
  • Team management
  • Quality Control and Assurance
  • Team leadership and supervision
  • Budgets
  • Relationship development
  • Project organization

Work Experiences

  • Actively managed inventory.
  • Contributed to a 73% increase in repeat patron visits.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Achieved a 18% reduction in seating wait time.
  • Actively managed inventory and supplier relationships, cutting food waste by 80% and saving the restaurant $8 annually.
  • Conducted one-on-one coaching.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Coordinated with local method vendors.
  • Achieved 58% margins.

Summaries

  • Adept at training teams.
  • Accomplished Restaurant Supervisor.
  • Accomplished Certified Restaurant Supervisor skilled in workforce management, inventory control, and cost reduction strategies. Instrumental in cutting food waste by 85% and saving the restaurant $6 annually.
  • Expert at cutting costs while improving overall customer satisfaction and closely monitoring employees to ensure best-in-class service.
  • Adept at balancing staff roles during high-demand periods.
  • A results-driven Restaurant Supervisor with strong expertise in revenue enhancement strategies and employee development. Led quarterly training sessions yielding substantial increases in guest satisfaction and team collaboration.
  • With customers and team members alike, be upbeat and positive.
  • Innovative dishes, effective leadership, and increased productivity have all been demonstrated in the past.
  • Certified Restaurant Supervisor with 10 years of successful data analysis and risk assessment experience.
  • Certified Restaurant Supervisor is a multi-talented Certified Restaurant Supervisor who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Led customer experience initiative, resulting in a 78% rise in Yelp ratings and increased average feedback scores.
  • Developed a rotating seasonal menu, resulting in a 41% increase in customer engagement during specific promotions.
  • Played a pivotal role in the grand reopening after a full renovation, increasing customer foot traffic by 52% within the first 13 months.
  • Led initiative to adopt eco-friendly practices, reducing the restaurant's carbon footprint by 71% over several months.
  • Collaborated with team of 13 in the development of standard.
  • Developed and enforced a comprehensive employee training manual covering safety, compliance, and service standards, reducing onboarding time by 9 days.
  • Successfully led a crisis management response during a procedure, ensuring zero injuries to customers and staff.
  • Earned Six Sigma which contributed to a 52% improvement in employee safety and sanitation standards.
  • Implemented cost-saving measures for utilities, reducing monthly water and electricity expenses by $9.
  • Continuously achieved top-grade evaluations during Seattle health inspections while maintaining compliance with local, state, and federal regulations.

Affiliations

  • Women's Foodservice Forum (WFF)
  • Certified Restaurant Supervisor Credential Lean
  • Association for Computing Machinery
  • National Association for Catering and Events (NACE)
  • American Culinary Federation (ACF)
  • Restaurant Sustainability Council
  • International Facility Management Association (IFMA) – Restaurant Division
  • Food & Beverage Education Network
  • Society of Human Resource Management
  • Society for Hospitality and Foodservice Management (SHFM)

Certifications

  • Customer Service Excellence Certification
  • Crisis Management Certification for Hospitality and Food Service
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Front Desk Manager (CFDM) - method
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Basics of HACCP (Hazard Analysis Critical Control Point) Certification
  • OSHA 30-Hour General Industry Outreach Training Certification
  • SHRM Certified Professional (SHRM-CP)

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