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Skills

  • Medicaid Documentation Compliance
  • Psychotropic medications knowledge
  • Community outreach and engagement strategies
  • Client-Centered Care Models
  • Case documentation
  • Relapse Prevention Methodologies
  • Early Mental Health Screening Techniques
  • Dual diagnoses expert
  • Skilled in intake interviewing
  • Learning disability awareness

Work Experiences

  • Achieved results within 2020 months.
  • Collaborated with Meridian to develop trauma support groups, benefiting over 10 participants and enhancing coping mechanisms.
  • Collaborated with school counselors to provide workshops on mental wellness, benefiting over 8 students in the Columbus region.
  • Collaborated with school counselors.
  • Achieved a 46% improvement in service delivery.
  • Collaborated with a multidisciplinary team.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Implemented a initiative program that benefited the organization's overall mission and objectives by incorporating student feedback.
  • Adapted service delivery methods.
  • Achieved results over 2018 months.

Summaries

  • Achieved a 16% improvement in client service satisfaction.
  • Advocacy-driven professional with a track record in securing $10 in funding by spearheading policy changes in mental health support for underserved communities.
  • Benefited up to 14% of participants.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clear understanding of performance reporting and quality assurance as well as vendor management training.
  • Mental Health Counselor with 2 years of experience in healthcare who focuses on the needs of her clients.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at conducting mental health campaigns.
  • Achieved 62% improvements in behavioral outcomes.
  • Assisted during natural disasters.

Accomplishments

  • Documented and resolved standard which led to category.
  • Organized regular client feedback forums, resulting in 36% improvement in service satisfaction scores as measured through metric.
  • Monitored and reported data on program outcomes for government-funded mental health projects, contributing to 33% increased extension funding.
  • Led client advocacy programs that contributed to a 32% increase in funding for mental health services in underserved areas.
  • Integrated telehealth solutions into client care models, resulting in 44% increase in client engagement with mental health services.
  • Co-managed a $11 mental health grant in partnership with local agencies, expanding rural resource access for 16 residents.
  • Chaired the initiative that reduced the time required to access crisis intervention supports by introducing a 24/7 hotline, achieving process.
  • Analyzed and identified service gaps in mental health programs and addressed them with a new outreach initiative, increasing client referral rates by 51%.
  • Designed and led a mental health awareness campaign that resulted in a 71% increase in community engagement across Phoenix.
  • Secured 10 in funding for new mental health initiatives, allowing for the hire of 6 new therapists and case managers.

Affiliations

  • Association for Computing Machinery
  • Rotary International
  • Lions Club
  • National Association on Aging (NCOA)
  • Coalition for Juvenile Justice (CJJ)
  • International Association for Human Values (IAHV)
  • American Society of Group Psychotherapy and Psychodrama (ASGPP)
  • American Association of Family & Consumer Sciences (AAFCS)
  • American Group Psychotherapy Association (AGPA)
  • American Marketing Association

Certifications

  • Apple Certified Associate (ACA)
  • Certified Mental Health First Aider, National Council for Mental Wellbeing
  • Certified Grief Counselor (CGC) – American Institute of Health Care Professionals (AIHCP)
  • Certified Prevention Specialist (CPS) – category
  • Trauma-Informed Care Certification – initiative
  • Trauma-Focused Cognitive Behavioral Therapy Certification – program
  • Salesforce
  • National Certified Counselor (NCC) - National Board for Certified Counselors (NBCC)
  • Cultural Competence Certification – Meridian
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance

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