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Skills

  • Data visualization with SAP
  • Data analytics integration
  • Relationship development
  • Technical troubleshooting
  • Supervision
  • MS Office
  • Application Performance Monitoring (APM)
  • Technical analysis
  • Root cause analysis
  • Agile methodology

Work Experiences

  • Collaborated with external vendors.
  • Designed and coordinated the upgrade of network infrastructure.
  • Decreased failure rate by 83% in production environments.
  • Developed and enforced system standard operating procedures (SOPs), improving compliance rate by 34% %.
  • Achieved system.
  • Championed the implementation of end-to-end encryption.
  • Adhered to industry standards.
  • Achieved compliance with CPA standards.
  • Automated routine system maintenance tasks.
  • Designed and coordinated the upgrade of network infrastructure, boosting connectivity speed by 3% across all branch offices.

Summaries

  • Adept at automating repetitive system maintenance tasks, cutting manual efforts by 18% through the use of Adobe Creative Suite, enhancing overall system reliability.
  • Within Computers Software, senior Technical Systems Analyst and outstanding performer in quality assurance and client relations.
  • Technical Systems Analyst is a multi-talented Technical Systems Analyst who is consistently rewarded for planning and operational improvements.
  • Assesses roadmaps for optimal functions by balancing critical business and IT needs against computer system and procedural limitations.
  • Delivered impactful system training programs.
  • Achieved a 44% reduction in unscheduled downtime.
  • Cut manual efforts by 29%.
  • Clear understanding of quality assurance and vendor management as well as risk assessment training.
  • Adept at automating system maintenance tasks.
  • Collaborated with end users and stakeholders.

Accomplishments

  • Utilized cloud infrastructure management best practices to scale services for 2 users with zero reported downtime during peak hours.
  • Devised a system testing plan that limited production environments' failure rate by 59% while adhering to compliance standards.
  • Managed data integration processes for 18 enterprise systems, ensuring 66% data integrity post-migration.
  • Optimized the data archiving strategy, reducing database load times by 81% during peak operations.
  • Orchestrated collaboration between vendors and internal teams for third-party service integration, leading to a 16% improvement in system functionality.
  • Optimized disaster recovery strategies leading to a 38% reduction in potential downtime risks across 11 applications.
  • Designed and executed system migration plans, successfully transferring over program of critical data with zero downtime.
  • Established cybersecurity policy recommendations, reducing external threats and passing Scrum Master audits with 3% compliance.
  • Automated system monitoring processes, resulting in 13% faster detection of system performance issues.
  • Documented and resolved category which led to method.

Affiliations

  • International Institute of Business Analysis (IIBA)
  • International Association of Administrative Professionals
  • American Marketing Association
  • Freemason
  • International Federation for Information Processing (IFIP)
  • Microsoft Certified: Azure Fundamentals
  • Open Group Certified Architect
  • National Cyber Security Alliance (NCSA) Community Member
  • International Association of Privacy Professionals (IAPP)
  • ITIL Practitioner

Certifications

  • VMware Certified Professional – Data Center Virtualization
  • Cisco Certified Network Associate (CCNA)
  • CIW Web Security Associate
  • CompTIA A+ Technician
  • SAS Certified Advanced Analytics Professional
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Associate Cloud Engineer

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