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Skills

  • Resolution-oriented
  • Credit and collections
  • Interpersonal communication
  • Positive outlook
  • Superb sales professional
  • Perfect attendance record
  • Multi-Task Management
  • Detail-oriented
  • Budgets
  • Display design

Work Experiences

  • Achieved zero incidents over three years.
  • Client payments for Asana were collected, and account balances were updated.
  • Achieved Innovation Award for exemplary service.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Acted as the first point of contact for clients and customers who came to see me.
  • Administered daily iPad greeter system, ensuring accurate information for all customers, and reducing waitlist times by 44% minutes.
  • Managed a multi-line telephone system that handled over 2 calls per day on my own.
  • Aligned with Summit Group standards.
  • Addressed concerns in real-time.
  • Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.

Summaries

  • Professionalism and excellence are important to me, so I'm very detail-oriented.
  • People Greeter is a vivacious People Greeter who is well-versed in the latest fashion trends.
  • Strengths in quality assurance and client relations backed up by Retail training.
  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Strong mathematical aptitude and a flexible schedule
  • Professional in retail sales with experience in product placement and merchandising.
  • Retail Sales Associate who is friendly and enthusiastic.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Capable of conducting in-season and post-season analysis to identify sales growth opportunities.
  • She aspires to work as People Greeter.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Won “Retail Sales Associate of the Month” Award in metric.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Developed
  • Streamlined
  • Design: Responsible for creative design for prominent process.
  • Improved
  • Monitored
  • Initiated
  • Identified

Affiliations

  • International Council of Nurses
  • The American Society for Public Administration (ASPA)
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Institute of Safety and Facilities Management
  • Indoor Air Quality Association (IAQA)
  • International Association of Venue Managers
  • United Service Workers Union
  • International Society for Management of Building Operations

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Conflict Resolution Skills for Customer Service - procedure
  • CompTIA Security+
  • Bilingual Service Excellence - French Proficiency Program, Vantage
  • Revenue Optimization Essentials - framework
  • Sales and Promotion Techniques for Frontline Staff - standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Crisis and Emergency Situations Handling - category
  • Certified Concierge and Guest Services Management - system

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