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Skills

  • Process improvement
  • Light maintenance
  • Product location
  • Relationship development
  • Change Management
  • Cost negotiation and reduction
  • Process equipment
  • Business operations
  • Data analysis and reporting
  • Time management

Work Experiences

  • Analyzed and interpreted fulfillment data to identify trends, leading to a 40% improvement in service-level agreements (SLAs).
  • Coordinated international shipments while ensuring compliance with customs regulations, which improved timeliness by 27%.
  • Achieved a 45% faster restocking cycle.
  • Eliminated recurring fulfillment issues.
  • Developed a new system.
  • Analyzed fulfillment data.
  • Coordinated daily shipping schedules for Microsoft Excel.
  • Collaborated with cross-functional teams to enhance quality control, reducing shipping errors by 59%.
  • Assessed pick-to-ship workflows.
  • Achieved Top Performer.

Summaries

  • Fulfillment Coordinator with 9 years of successful risk assessment and stakeholder engagement experience.
  • Achieved 49% reductions in handling costs.
  • Collaborative Fulfillment Coordinator.
  • Expert in the use of standard warehouse equipment and a firm believer in safe working practices.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of risk assessment and data analysis as well as risk assessment training.
  • With over 15 years of experience loading and unloading merchandise and operating warehouse equipment, I am a talented and focused individual.
  • Conducted weekly stock audits.
  • Fulfillment Coordinator is a multi-talented Fulfillment Coordinator who is consistently rewarded for planning and operational improvements.
  • Fulfillment Coordinator is a diligent and dependable Fulfillment Coordinator who excels at handling high-volume, physically demanding work, standing for long periods of time and moving fluidly.

Accomplishments

  • Streamlined order kitting processes, leading to a 43% reduction in packing time and increase in accuracy.
  • Optimized customer order routing and shipping strategies, achieving a 39% increase in on-time delivery performance.
  • Designed reporting tools that tracked key performance indicators (KPIs), leading to a 49% reduction in errors related to mis-shipped orders.
  • Utilized data-driven analysis to identify bottlenecks, resulting in a 40% increase in fulfillment processing speed.
  • Consistently met or exceeded monthly performance metrics, including order accuracy (52%) and shipping speed (47% on-time deliveries).
  • Implemented a just-in-time inventory system, decreasing stockholding costs by 51% and improving inventory turnover.
  • Managed end-to-end fulfillment operations, improving on-time shipping rates by 37% through enhanced coordination and process optimization.
  • Managed the coordination of 11 distribution channels, ensuring timely delivery and an improvement in customer satisfaction by 73%.
  • Reduced damaged goods during shipment by 21% after identifying and correcting root causes in packaging methods.
  • Played an integral role in warehouse relocation, ensuring no loss of operational continuity and minimizing downtime by 66%.

Affiliations

  • Cross-functional Optimization Taskforce
  • Rotary International
  • Fleet Services Managers Association (FSMA)
  • International Council of Nurses
  • Certified International Supply Chain Professional (CISCP) 2015
  • Vendor Performance Benchmarking Membership
  • Certified Professional in Supply Management (CPSM) 2015
  • American Marketing Association
  • Association for Operations Management (now APICS)
  • Procurement & Sourcing Professionals Network

Certifications

  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • Certified Safety Manager (CSM) - 2015 - National Association of Safety Professionals
  • Forklift Operator Certification – 2023, Ironclad Systems
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Facilities Manager (CFM) - 2021 - International Facility Management Association (IFMA)
  • Google Certified Professional Cloud Architect

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