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Skills

  • Team management
  • Administrative error reduction
  • File Archiving Systems
  • Relationship development
  • Expense Reconciliation
  • High First-Call Resolution Rate
  • Filing system optimization
  • Electronic document management systems (EDMS)
  • Operational improvement
  • Office supply management

Work Experiences

  • Distributed administrative tasks strategically among program employees and provided guidance to help them perform better.
  • Managed multiple projects at the same time using organizational and analytical skills.
  • Assisted in preparing and proofreading corporate documents with attention to detail, resulting in a 70% reduction in administrative errors.
  • Coordinated logistics for events.
  • Adhered to internal approval processes.
  • Collaborated in organizing company-wide events by coordinating logistics, budgets, and registrations for up to 10 participants.
  • Answered multi-line phone systems professionally.
  • Consolidated data from department leads.
  • Contributed to accurate financial forecasting.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Committed to reducing operational costs, including cutting printing expenses by 76% through introducing paperless or double-sided policies.
  • Flexible Junior Office Assistant with 13 years of experience in standard office environments.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Achieved a 26% reduction in administrative errors.
  • Assisted with proofreading corporate communications.
  • Knowledgeable in the use of common office equipment and initiative software.
  • Professional who is well-organized and attentive, with experience in administrative support.
  • Strengths in stakeholder engagement and strategic planning backed up by Banking and Financial Services training.
  • Answered and redirected multi-line phone inquiries.

Accomplishments

  • Managed high-priority data-entry projects for 13 clients, delivering on-time reports with 56% accuracy.
  • Streamlined in-house filing systems, decreasing document retrieval time by 72% and improving office operational efficiency.
  • Devised and implemented a system for tracking vendor performance, resulting in improved response times by 35%.
  • Organized and maintained detailed travel itineraries for 11 executives, ensuring cost-efficient and seamless travel operations.
  • Revised and updated office safety protocols in compliance with PMP, leading to category.
  • Drafted and designed PowerPoint presentations for executive meetings, ensuring visually appealing and clear communication of objectives.
  • Collaborated with cross-functional teams to develop streamlined remote working solutions, enhancing team collaboration.
  • Coordinated onsite and virtual team meetings for 17+ attendees, ensuring effective use of time and clear communication.
  • Assisted in the planning and coordination of executive offsite meetings, improving logistics and delivery of materials by 44%.
  • Processed travel expense reports for 9+ employees, ensuring compliance with company policy and timely reimbursements.

Affiliations

  • Association of Internal Functions Coordinators
  • Efficiency and Organization Tools Educational Network
  • International Association for Data Quality, Governance, and Analytics (IADQGA)
  • National Association of Women Business Owners (NAWBO)
  • Office and Professional Employees International Union (OPEIU)
  • Business Software Industry Professionals Network
  • Association of Executive and Administrative Professionals
  • Jaycees
  • American Payroll Association (APA)
  • Project Management Institute

Certifications

  • Apple Certified Associate (ACA)
  • Document Handling and Archiving Specialist
  • Salesforce
  • Certified Document Control Practitioner (CDCP)
  • Introduction to Business Administration Certificate
  • Professional in Human Resources (PHR) by HRCI
  • Certified Public Accountant
  • Google Workspace (G Suite) Certification
  • Ethical Conduct in Administrative Management Certification
  • Unified Communications and Collaboration Certification by procedure

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