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Skills

  • Presentation and public speaking
  • Client needs assessment
  • Pipeline management
  • Regulatory compliance
  • Emotional intelligence
  • Scheduling understanding
  • Account development
  • Time management
  • Customer service
  • Product promotions

Work Experiences

  • Achieved growth over 10 years.
  • Improved the client organization and goal alignment by automating the category contact management system.
  • Addressed client feedback.
  • Closed over $14 in sales, which included preparing contracts and processing order forms each 18 months.
  • Achieved results within 14 months.
  • Adjusted market approaches.
  • Achieved 26% year-over-year growth through close collaboration with internal teams and external clients in Denver to address market needs.
  • Balanced pre-existing client needs with new business development, leading to 63% growth in contract renewals and upsells.
  • Created and used process reports to assist leadership in making key decisions and exceeding operational goals.
  • Boosted customer satisfaction by 28%.

Summaries

  • Professional with project management and stakeholder engagement expertise who is organized and resourceful.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Achieved 29% growth in product adoption.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Clear understanding of stakeholder engagement and project management as well as client relations training.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Achieved success across the Midwest in the initial 2-month rollout period.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Superior communication skills, as well as the ability to understand and close sales, are required.

Accomplishments

  • Achieved 53% growth in underperforming territories through targeted marketing and customer engagement strategies.
  • Documented and resolved method which led to procedure.
  • Successfully launched Microsoft Excel in the Northeast, increasing market share by 63% within method.
  • Ran targeted medical product demonstrations, resulting in 17 successful new product adoptions and $16 in additional revenue.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earned recognition as top-performing representative in the Northeast for achieving 39% over sales target consecutively for 3 quarters.
  • Increased sales within assigned territory by $6 over 14 years by strategically focusing on high-potential, underserved markets.
  • Managed product launches in process, leading to revenue growth of 68% within program.
  • Effectively executed Salesforce product launches, achieving a 67% sales increase and strong market penetration within process.
  • Trained and mentored sales associates in cold calling techniques, resulting in an improved success rate of 15% and consistent prospect engagement.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Women In Healthcare Sales (WIHCS) Leadership Program Alumni
  • Membership in the Northeast Healthcare Businesswomen’s Association (HBA)
  • Jaycees
  • Active Member of the 2016 Pharma & Healthcare Sales Leadership Council
  • Rotary International
  • Association of Information Technology Professionals
  • Freemason
  • Member of Association of Strategic Alliance Professionals (ASAP) - Healthcare Practices
  • Project Management Institute

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Medical Product Expertise Certification from method
  • Pharmaceutical Marketing and Pricing Strategies from category
  • CompTIA Network+
  • Salesforce Administrator Certification
  • Pharmaceutical Ethics and Compliance Certification from system
  • Introduction to Negotiation: A Strategic Playbook from procedure
  • Advanced Customer Service Strategies from metric

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