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Skills

  • Training curriculum development
  • Medical equipment cost containment
  • EMR (Electronic Medical Records) proficiency
  • Project organization
  • First Aid/CPR
  • Regulatory compliance
  • Mentoring and staff development
  • Organization
  • Efficient resource allocation
  • Continuous medical education

Work Experiences

  • Analyzed over 13 sleep studies to identify and resolve technical issues, enhancing study accuracy by 81%.
  • Developed and implemented comprehensive sleep study protocols, reducing the average test time by 21% without compromising data accuracy.
  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve budget management.
  • Created a patient follow-up protocol post-study.
  • Achieved a 56% improvement in patient satisfaction.
  • Conducted patient satisfaction surveys, using feedback to make procedural changes that led to a 80% boost in repeat client referrals.
  • Achieved improvement over 3 months months.
  • Achieved a treatment success rate of 60%.
  • Conducted monthly performance reviews with technologists.
  • Achieved a 81% improvement in insurance claims approval.

Summaries

  • Committed to upholding optimal safety and accuracy.
  • Committed to continuous quality improvement.
  • Adept at leading cross-functional teams in the successful deployment of Jira, enhancing sleep study accuracy and aligning with the most current sleep disorder protocols.
  • Achieved a 57% increase in insurance reimbursements.
  • Achieved a reduction in patient no-show rates by 37%.
  • Dedicated and meticulous framework professional with over 7 years of experience preparing patients for invasive and non-invasive procedures and tests.
  • Award-winning Lead Sleep Technologist with demonstrated leadership in managing a 18-bed sleep lab, consistently recognized for operational excellence and high-quality patient care.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Committed to continuous quality improvement, having led specialized training initiatives that improved sleep study quality by 34%, ensuring better clinical outcomes.
  • Adept at leading cross-functional teams.

Accomplishments

  • Collaborated with team of 7 in the development of procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Initiated new billing codes for sleep disorders and treatments, enabling a 28% increase in reimbursement rates from insurance providers.
  • Improved medical equipment inventory control processes, reducing excess costs by 33% annually.
  • Reduced equipment maintenance costs by 17% through improved scheduling and preventative maintenance of polysomnographic devices.
  • Partnered with cross-functional teams to reduce operational costs by 63% while maintaining the highest standard of patient care.
  • Devised quality control procedures that resulted in the lab passing framework with zero deficiencies for 16 consecutive years.
  • Led a team of 6 technologists to achieve the accreditation of the sleep lab from metric within two years.
  • Used clinical data analysis to identify trends in patient outcomes, leading to focused interventions and a 36% increase in patient satisfaction scores.
  • Trained and managed a team of 4 technologists, achieving full compliance with all regulatory bodies, ensuring patient safety and optimal care.

Affiliations

  • American Medical Informatics Association
  • Society of Women Engineers
  • American Thoracic Society (ATS) - Member
  • Clinical Sleep Educator Program Graduate
  • American Marketing Association
  • National Sleep Foundation (NSF) Member
  • National Association of Specialty Health Providers (NASHO) for Sleep Wellness
  • Association for Supply Chain Management (APICS)
  • Society of Behavioral Sleep Medicine (SBSM)
  • Accreditation Council for Clinical Sleep Medicine (ACCSM) Member

Certifications

  • Certified Quality and Process Improvement Professional (CQPI) - method
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • IT for Sleep Lab Specialists Certification - Meridian
  • Healthcare Compliance Certification - program
  • Google Certified Professional Cloud Architect
  • Telemedicine Integration for Sleep Studies - Lakeside Partners
  • Certified Public Accountant

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