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Skills

  • Motivational interviewing skills
  • Individualized treatment planning
  • Client intake and assessment processes
  • Facilitation of group dynamics
  • Occupancy strategies
  • Cognitive Behavioral Therapy (CBT) techniques
  • Family reunification workshop facilitation
  • Training and mentoring
  • Wellness services
  • Conflict de-escalation training

Work Experiences

  • Achieved a 43% reduction in recidivism rates.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Collaborated with therapists and social workers.
  • Contributed to a $5 grant.
  • Contributed to improvement initiatives.
  • Contributed to a Innovation Award for safety excellence.
  • Achieved 41% improvement among residents.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $12 operating budget.
  • Contributed to a 82% improvement in emotional regulation.
  • Collaborated with therapists and social workers to coordinate treatment plans that optimized resident participation in therapy and educational programming.

Summaries

  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Achieved a 17% drop in disruptive behaviors.
  • Adept at creating collaborative treatment plans.
  • Within Miscellaneous, senior Residential Treatment Officer and outstanding performer in cross-functional collaboration and data analysis.
  • Achieved audit success.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Achieved 14 positive inspections.
  • Coordinate patient admission and discharge.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Achieved a 5% success rate for residents reconnecting with family post-discharge.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed a community reintegration program, improving transition success rates by 39%.
  • Led peer review committees that examined incident reports, promoting transparency and reducing critical incident recurrence by 40%.
  • Designed and led conflict resolution workshops for residents, reducing overall tension and achieving a 18% reduction in behavioral escalations.
  • Documented and resolved initiative which led to program.
  • Coordinated closely with child welfare services to ensure compliance with all statutory requirements during resident case review.
  • Created and implemented safety protocols in collaboration with health and safety officers, reducing facility incidents by 49% within 13 months.
  • Coordinated post-discharge support resources, resulting in a 70% reduction in re-entry rates over several months.
  • Improved resident intake processes, reducing the duration from intake to treatment plan implementation by 6 days on average.
  • Initiated group therapy sessions focused on emotional regulation, which enhanced group cohesion and mutual support among residents.

Affiliations

  • The Crisis Prevention Institute (CPI)
  • National Council for Behavioral Health
  • Council on Social Work Education (CSWE)
  • Association for Computing Machinery
  • National Organization for Human Services (NOHS)
  • Association of Information Technology Professionals
  • American Psychological Association (APA) - Division of Psychotherapy
  • American Association for Marriage and Family Therapy (AAMFT)
  • Lions Club
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Nonviolent Crisis Intervention (NCI) Training - Crisis Prevention Institute (CPI)
  • Salesforce
  • Certified Mental Health Professional (CMHP) - Oregon
  • ServSafe
  • Therapeutic Crisis Intervention (TCI) Certification, Cornell University
  • Certified Public Accountant (CPA)
  • Certified Substance Abuse Counselor (CSAC) - Oregon
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Trauma-Informed Care Professional (CTICP) - Cedar Works

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