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Skills

  • Schedule management
  • Used cars familiarity
  • Customer needs assessment
  • Collaboration with automotive manufacturers and suppliers
  • Customer satisfaction and feedback handling
  • Initiating dealership promotional campaigns
  • Market trend analysis for automotive industry
  • Entrepreneurial
  • Cold lead re-engagement strategies
  • Persuasive communication style

Work Experiences

  • Achieved 6% growth.
  • Qualified buyers by matching their needs and interests to different car and truck models and discussing financing options.
  • Was in charge of a sales team that generated $17 in monthly revenue.
  • Analyzed monthly sales performance data.
  • Assisted with creating engaging promotional videos.
  • Boosted online and in-store foot traffic by leading promotional campaigns that generated 3 new leads in three years.
  • Boosted online and in-store foot traffic.
  • Achieved results over three years.
  • Managed a team of 16 salespeople in high-volume settings.
  • Achieved results within three years.

Summaries

  • Accomplished sales professional with expertise in CRM software systems, instrumental in reducing lead conversion time by 63% and maximizing high-value sales opportunities.
  • Sales leader who is both collaborative and competitive and is focused on results.
  • Committed to staying up to date on features, products, and operations in order to provide excellent service to all customers.
  • Automotive Salesman is a talented salesperson with 11 years of experience.
  • Dedicated to the sale of system automobiles.
  • Accomplished sales professional.
  • Persuasive communicator and problem-solver with a unique perspective.
  • Individuals with the ability to develop their own unique personal strengths.
  • Automotive Sales Associate with a track record of consistently exceeding sales quotas.
  • Ability to establish and maintain productive relationships with customers and coworkers.

Accomplishments

  • Developed a customer engagement strategy that improved satisfaction ratings by 52% based on post-sale surveys.
  • Adapted sales tactics for unique local market conditions, increasing dealership sales by 72% over 6 months.
  • Achieved a Six Sigma, enhancing ability to efficiently guide clients through financing and leasing deals tailored to their budgets.
  • Expanded dealership's CRM system functionality, improving lead follow-up efficiency by 39% and conversion rates by 37%.
  • Consistently ranked among the top 25% of sales team by delivering high-value sales and meeting monthly KPIs.
  • Mentored junior sales team members on closing techniques, directly impacting a 74% improvement in team-wide monthly sales results.
  • Deployed a CRM system that organized re-engagement with past leads, contributing to 48% revenue growth from returning clients.
  • Collaborated with team of 3 in the development of program.
  • Utilized digital marketing techniques to increase online leads by 67%, contributing to 16 in additional sales.
  • Resolved product issue through consumer testing.

Affiliations

  • Toastmasters
  • Ford Top Performer Certification
  • International Association of Administrative Professionals
  • Co-Organizer, Car Advertising and Marketing Meetup
  • DealerSocket Certification in Customer Relationship Management
  • American Marketing Association
  • Toyota Sales Elite Club
  • Kia Motors Elite Dealer Recognition Program
  • Freemason
  • Graduate, Automotive Financial Services Certification Program

Certifications

  • Certified Sales Professional (CSP) - National Association of Sales Professionals (NASP)
  • Certified Automotive Marketing Manager - Northwood University Automotive Marketing Program
  • Certified Public Accountant (CPA)
  • Electric Vehicle Sales Specialist Certification - EV Pro Certification Program 2016
  • ServSafe
  • Professional Fleet Consultant Certification - Fleet Management University 2016
  • Certified Fleet Manager (CFM) – National Association of Fleet Administrators (NAFA)
  • Intermediate Automotive Sales Negotiation Skills - Sandler Training 2018
  • Master Automotive Sales Consultant Certification - National Independent Automobile Dealers Association (NIADA)
  • Automotive Customer Lifecycle Management Certification - Skillsoft 2020

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