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Skills

  • Multidisciplinary team collaboration
  • Inventory and restocking
  • KPI Tracking and Reporting
  • Loss prevention management
  • Data-driven decision making
  • Profit improvements
  • Incident report reduction
  • Critical medical supply management
  • Project management
  • Clinical Operations Management

Work Experiences

  • Analyzed patient throughput across regional facilities and implemented workflow changes that reduced patient wait times by 23% hours.
  • Collaborated with cross-regional teams.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $18 operating budget.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Coordinated patient flow and resource allocation.
  • Achieved a 63% improvement in employee retention.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Increased patient satisfaction by 14% within three years.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.

Summaries

  • Hope to help Cedar Works achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Achieved a 71% improvement in employee retention.
  • Adaptable Regional Director with a background in multi-facility management, known for successfully integrating newly acquired sites and ensuring compliance with corporate protocols across regions.
  • Achieved 63% operational improvement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Regional Director of Clinical Operations and outstanding performer in data analysis and risk assessment.
  • Bringing a successful career history of more than 18 years to the table.
  • Accomplished Regional Director with strong skills in process optimization and staff development, reducing regional staff shortages by 36% and improving care standards across 18 facilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent planning and program management skills. Highly organized and hardworking.

Accomplishments

  • Led efforts to enhance compliance with both state and federal healthcare regulations, achieving a 34% reduction in non-compliance incidents across 17 locations.
  • Implemented patient recruitment optimization strategies, boosting enrollment rates by 65% for clinical trials in method.
  • Incorporated Lean Six Sigma methodologies into clinical workflows, which drove a 21% reduction in operational inefficiencies and errors.
  • Managed integration of new clinical operations following standard, ensuring seamless service delivery across all sites within two years.
  • Documented and resolved metric which led to framework.
  • Introduced telemedicine tools across 12 regional clinics, increasing patient access to specialty services and reducing appointment backlog by 43%.
  • Negotiated new service agreements with key pharmaceutical suppliers, reducing supply chain costs by 23% while maintaining high-quality standards.
  • Developed and implemented regional clinical operation SOPs, ensuring consistent patient care and regulatory compliance across 6 facilities.
  • Achieved a 60% timeframe reduction for case handling by introducing an integrated electronic health record (EHR) system across multiple regions.
  • Successfully led the accreditation process for 7 facilities, achieving key certifications from process within a reduced timeline.

Affiliations

  • National Association for Healthcare Quality (NAHQ)
  • Society for Healthcare Epidemiology of America (SHEA)
  • Association of Information Technology Professionals
  • Clinical and Translational Science Award Consortium (CTSA)
  • Council for Affordable Quality Healthcare (CAQH)
  • International Association of Administrative Professionals
  • American Association of Healthcare Administrative Management (AAHAM)
  • American Association of Nurse Practitioners (AANP)
  • Society of Women Engineers
  • Association of Clinical Research Professionals (ACRP)

Certifications

  • Health Information Technology Training Certificate – Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified in Healthcare Compliance (CHC) Cedar Works
  • Certified in Public Health (CPH) – Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified in Healthcare Privacy and Security (CHPS) – Harbor & Co.

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