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Skills

  • Process improvement
  • Problem resolution
  • Communications
  • Audit Plan Development
  • Deduction legitimacy
  • Motor fuel tax laws
  • MS Office
  • Ensuring Taxpayer Confidentiality
  • Conflict Resolution with Taxpayers
  • Tax code interpretation

Work Experiences

  • Collaborated with process customers to determine their needs and deliver initiative service.
  • Analyzed taxpayer submissions for audit triggers, successfully identifying over 17 cases for further investigation.
  • Coordinated with external auditors to finalize corporate tax filings, reducing audit adjustments by $15.
  • Affected local businesses.
  • Looked for industry trends on social media and through online sources.
  • Created comprehensive reports on compliance metrics and presented results to senior management, resulting in improved decision-making.
  • Assisted in judicial reviews for complex tax disputes.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted forensic tax analysis on major corporation financials.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Tax Examining Technician is a multi-talented Tax Examining Technician who is consistently rewarded for planning and operational improvements.
  • Addressed overlooked exemptions and credits.
  • Desire to apply skills and knowledge to a new role in a standard environment.
  • Appealed IRS decisions.
  • Adept at flagging fraudulent tax returns.
  • Clear understanding of project management and process improvement as well as quality assurance training.
  • Achieved Excellence Award recognition.
  • Advanced knowledge in conflict resolution.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at identifying audit triggers in taxpayer files.

Accomplishments

  • Tested and provided feedback on new tax examination software, improving department processing speed by 49% upon rollout.
  • Collaborated with IT to upgrade legacy tax filing systems, resulting in a 82% faster processing rate for all incoming returns.
  • Optimized audit review schedules, reducing backlog by 47% of cases within the past year, resulting in faster client resolutions.
  • Conducted legal research on emerging tax policy changes, ensuring compliance with IRS regulations and reducing errors by 23% in audits.
  • Successfully managed high-volume e-filing operations, increasing accuracy by 22% and reducing filing error rates.
  • Reduced backlog of tax return audits by 20% through streamlined case prioritization and workflow enhancements in 2019.
  • Created and implemented a tracking system for audits and appeals, decreasing follow-up duration by 9 business days.
  • Collaborated with team of 13 in the development of system.
  • Led a project in implementing IRS-directed e-filing protocols, achieving a 54% decrease in filing discrepancies.
  • Reduced paper file-related issues by shifting 43% of operations to a digital platform in line with IRS standards.

Affiliations

  • Certified Financial Services Auditor (CFSA), Institute of Internal Auditors
  • Project Management Institute
  • Local Chamber of Commerce – Tax Advisory Group
  • International Bar Association (IBA) – Committee on Taxation
  • Federal Bar Association, Section on Taxation
  • Association for Computing Machinery
  • National Conference of CPA Practitioners (NCCPAP)
  • National Society of Accountants (NSA)
  • Society of Human Resource Management
  • International Council of Nurses

Certifications

  • CompTIA Security+
  • IRS Agent Basic Law Enforcement Training (BLET)
  • Chartered Tax Professional (CTP)
  • Income and Payroll Tax Certification
  • Enrolled Agent (EA) Certification - framework
  • Corporate Tax Compliance Certification
  • Certified Forensic Accountant (CrFA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Payroll Professional (CPP)
  • Certified Fraud Examiner (CFE)

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