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Skills

  • Pet charting information
  • Contract auditing
  • Financial records and processing
  • Business Development
  • Computer literate
  • Positive learning process
  • HIPAA compliance
  • Business operations
  • Credit and collections
  • Client-focused

Work Experiences

  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Assisted patients in and out of bed, in and out of automobiles and wheelchairs, and up and down stairs.
  • Massaged patients and applied liniment or alcohol rubs, as well as heat-lamp stimulation.
  • Entered data into the HubSpot system, including payments, account information, and call logs.
  • Completed required medical and program reports and maintained the medical records system, program filing system, and EHR following clinic standard operating procedures.
  • Purchased, prepared, and served food for patients and other members of the family following special prescribed diets.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Accompanied ambulatory patients to healthcare appointments, ensuring all patients arrived on time to reduce missed appointments by 51%.
  • Cared for elderly, convalescent, and handicapped patients, performing various tasks such as changing bed linens, washing and ironing laundry, and cleaning the patient quarters in the patient's home.
  • Assisted with mobility by walking and exercising on a regular basis.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dedicated to assisting patients with daily personal, medical, and household tasks in an organized and compassionate manner.
  • Individual who is self-motivated and courteous, and who has excellent communication skills and specializes in assisting patients with ambulatory and personal needs.
  • Health Aide with 11 years of successful stakeholder engagement and strategic planning experience.
  • Active worker dedicated to assisting Health Aide in providing excellent patient care.
  • Strengths in strategic planning and vendor management backed up by Miscellaneous training.
  • Excellent multitasking and attention to detail skills.
  • Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled.
  • Certified in the PMP program and skilled in managing acute and chronic conditions.
  • Lifting 3 pounds and performing light household tasks with ease.

Accomplishments

  • Assessed pain levels multiple times a day for patients post-surgery, ensuring timely administration of pain-relief interventions and reducing reported discomfort by 83%.
  • Provided prompt wound dressing changes for bedbound patients, resulting in a 42% decrease in the occurrence of pressure ulcers within the unit.
  • Assisted 17 patients daily with personal hygiene tasks such as bathing, grooming, and dressing, leading to a 75% improvement in patient satisfaction scores.
  • Awarded Excellence Award in recognition of exceptional service in maintaining high levels of patient engagement and emotional support during critical care.
  • Successfully managed wound care treatment for post-surgical patients, leading to a 17% reduction in healing times over one year.
  • Resolved product issue through consumer testing.
  • Accurately verified insurance details for 9 patients, decreasing delays in treatment approvals and lowering processing errors by 47%.
  • Administered and monitored patients’ medication under the supervision of a registered nurse, reducing medication errors by 62% over the course of 6 months/2019.
  • Actively participated in hospital-wide safety committee, contributing to the development and roll-out of a new safety protocol that reduced workplace incidents by 79%.
  • Delivered compassionate support to patients suffering from dementia, utilizing memory-card games and exercises to help reduce instances of agitation by 76%.

Affiliations

  • Certified Nursing Assistant (CNA) Certification in Austin
  • Community Health Worker National Training Center (CHWTC)
  • American Society for Healthcare Risk Management (ASHRM) Affiliate
  • American Physical Therapy Association (APTA) - Member
  • First Aid and AED Certified through American Red Cross
  • American Society of Safety Professionals
  • Health Information and Management Systems Society (HIMSS) Affiliate
  • Home Care Association of America (HCAOA)
  • International Association for Hospice & Palliative Care (IAHPC)
  • Allied Health Professional Training Certification Program

Certifications

  • Bloodborne Pathogens Training Certification
  • Certified Behavioral Health Technician (CBHT)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Rehabilitation Therapy Technician (RTT)
  • Salesforce
  • First Aid/CPR Certified
  • Home Health Aide (HHA) Certification
  • Certified Public Accountant (CPA)
  • Certified Medication Technician (CMT)
  • Certified Nutrition Assistant (CNA)

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