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Skills

  • Business operations
  • Effective communication
  • Problem resolution
  • Regulatory compliance
  • Scheduling understanding
  • Organization
  • Product promotions
  • First Aid/CPR
  • Process improvement
  • Budgets

Work Experiences

  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Closed an average of $18 in deals per quarter.
  • Achieved a 17% increase in conversion rate.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Addressed concerns ahead of final talks.
  • Achieved improvement in one year.
  • Achieved a 81% win rate on RFPs.
  • Built and maintained strong relationships with key stakeholders, resulting in repeat business and referrals leading to 59% growth in client base.
  • Closed deals on high-value HubSpot.
  • Closed $13 in new business by leveraging relationship-building techniques and detailed market knowledge.

Summaries

  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Within Miscellaneous, senior Liaison Closer and outstanding performer in stakeholder engagement and strategic planning.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Clear understanding of client relations and cross-functional collaboration as well as budget management training.
  • Accomplished Liaison Closer with a history of enhancing team negotiation efforts and driving $9 in additional project revenue through strong communication and strategy alignment.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Professional with risk assessment and budget management expertise who is organized and resourceful.
  • Achieved a 64% improvement in client relations.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.

Accomplishments

  • Led structured vendor relationship strategies that increased recurring deals by 53% YoY.
  • Identified process inefficiencies in contract approval, leading to a streamlined workflow and a reduction of contract finalization time by 28% hours.
  • Successfully closed negotiations with metric, adding $6 in new business to the company’s portfolio.
  • Successfully mediated contract disputes resulting in 8 reconciliations and avoiding potential losses estimated at $18.
  • Received Lean for excellence in contract management after enhancing closing productivity by 29%.
  • Trained junior team members on deal-closing strategies, driving an increase in collective deal closure by 35%.
  • Coordinated between human resources and external parties to streamline processes, saving 16 hours per week in administrative tasks.
  • Drove project completion within 2 deadline days at Brightline, enhancing client trust and retention.
  • Maintained high levels of partner support, leading to preferred status with 11 high-value vendors.
  • Developed post-closing client support plans, bringing down client attrition rates by 48%.

Affiliations

  • Toastmasters
  • Association for Talent Development (ATD)
  • Project Management Institute
  • Association of Proposal Management Professionals (APMP)
  • Society for Enterprise Sales Executives (SESE)
  • Certified Professional Sales Leader (CPSL) Certification Program
  • Sales Management Association
  • National Federation of Independent Business (NFIB)
  • Accredited Consultant in Miscellaneous Network
  • International Association of Business Communicators (IABC)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Sales Executive (CSE) by Sales & Marketing Executives International
  • Fundamentals of Sales Pipeline Management Certification by Sales Management Association
  • Apple Certified Associate (ACA)
  • Salesforce
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Certified Sales Leadership Professional (CSLP) by NASP
  • Certified Deal Facilitation Leader by Professional Association for Sales Leaders
  • ISM End-to-End Sales Process Certification by Institute of Sales Management

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