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Skills

  • Project organization
  • Upselling and cross-selling
  • Budgets
  • Order processing
  • Market trend analysis
  • Account development
  • Market research
  • Marketing understanding
  • Effective communication
  • Miscellaneous expertise

Work Experiences

  • Closed over $16 in sales, which included preparing contracts and processing order forms each the past year.
  • Achieved a 28% higher average deal size.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Anticipated client concerns.
  • Achieved a 81% win rate on RFPs.
  • Acted as a liaison between clients and internal teams, improving product delivery timelines by 79% through effective conflict resolution.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Closed $8 in upsells in 2024.
  • Consistently met or exceeded sales targets.
  • Achieved a 34% rise in customer retention.

Summaries

  • Aligned sales strategies with business goals.
  • Accomplished Liaison Closer.
  • Accomplished sales professional specializing in closing strategic deals and forging strong business relationships. Increased client base by 27% through effective stakeholder engagement and repeat business strategies.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Adept at conflict resolution.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted conversion rates by 58%.
  • Customer service, research, and conflict resolution skills are all excellent.

Accomplishments

  • Identified process inefficiencies in contract approval, leading to a streamlined workflow and a reduction of contract finalization time by 28% hours.
  • Led structured vendor relationship strategies that increased recurring deals by 53% YoY.
  • Documented and resolved metric which led to initiative.
  • Onboarded 18 new partner accounts, contributing to overall company revenue growth by $8 in 2019.
  • Facilitated closed-loop feedback between product and sales teams, informing roadmap choices that increased user satisfaction by 16%.
  • Collaborated closely with compliance department to minimize risks, reducing legal contract errors by 84%.
  • Participated in process optimization initiatives that decreased client outreach time by 10 hours per week.
  • Collaborated with team of 14 in the development of method.
  • Achieved customer satisfaction rates above 38% by delivering tailored post-sale care across 15 accounts.
  • Coordinated efforts between product and sales teams to introduce category, boosting close rates by 20% in 2022.

Affiliations

  • American Medical Informatics Association
  • National Association for Business Economics (NABE)
  • Chamber of Commerce Denver
  • Association of Information Technology Professionals
  • National Association of Sales Professionals (NASP)
  • American Society of Safety Professionals
  • American Business Women's Association (ABWA)
  • Society of Human Resource Management
  • National Speakers Association (NSA)
  • Association for Computing Machinery

Certifications

  • Certified Revenue Growth Skill Badge by LinkedIn Learning
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Client Account Manager (CCAM) by Client Management Academy
  • Key Account Management Certification by The Strategic Account Management Association (SAMA)
  • Certified Financial Sales Professional (CFSP) by Banking Academy
  • Apple Certified Associate (ACA)
  • Salesforce
  • Process Improvement Specialist Certification by framework

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