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Skills

  • Public speaking
  • Operational improvement
  • Data Management
  • Project organization
  • Disease and pest management
  • MS Office
  • Gardening expertise
  • Risk management processes and analysis
  • Method equipment
  • Relationship development

Work Experiences

  • Advised
  • On-site training was provided by me.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Made a proposal
  • Oversaw the work of a 5-person team of nursery workers and greenhouse growers in order to meet the demand for more than 4 plants.
  • Set up and managed plant irrigation systems to ensure that different types of plants received the proper amount of water.
  • Won
  • Established
  • Completed opening and closing procedures, including setting up cash drawers and preparing deposits to maintain efficient operations.
  • Invented

Summaries

  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Versatile
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Professional with over 13 years of experience in project management and process improvement initiatives across the enterprise.
  • Service-driven
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Expert
  • Expert in nursery and greenhouse best practices, with a focus on vendor management.
  • Pragmatic

Accomplishments

  • Oversaw the recruitment, hiring, and professional development of 15 staff members, ensuring a staff retention rate of 41% within the first 9 months.
  • Minimized turnover by creating effective retention strategies, achieving industry-leading retention of 40% across 3 months.
  • Utilized child progress tracking software to speed up bi-annual reports, improving transparency with parents while streamlining staff workloads.
  • Reduced operating costs by 75% through effective resource allocation and scheduling while maintaining high-quality care for 18 children.
  • Integrated a new parent feedback system that resulted in actionable improvements and enhanced service satisfaction by 76%.
  • Increased sales 17% over one year.
  • Improved parent engagement and satisfaction by implementing a digital communication system, resulting in a 58% increase in positive feedback.
  • Designed rotating lesson plans to meet varying developmental needs, improving children's cognitive milestones tracking by 64%.
  • Collaborated with local governmental programs to offer subsidized care for 11 families, increasing enrollment by 50%.
  • Successfully conducted parent workshops on child development and well-being, which improved parent-teacher communication by 58%.

Affiliations

  • Council for Awards in Care, Health and Education (CACHE)
  • Ofsted Registered Provider
  • Association for the Professional Development of Early Years Educators (Early Education)
  • Jaycees
  • Head Start Association
  • Forest School Association (FSA)
  • International Child Development Programme (ICDP)
  • Association of Information Technology Professionals
  • International Communication Project (ICP)
  • Lions Club

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certificate in Managing Children’s Development in the Early Years
  • Managing for Results in Early Years (MREY)
  • Certified Public Accountant
  • National Nursery Management Diploma
  • Child Development Associate (CDA)
  • IOSH Managing Safely
  • Safe Recruitment Training for Childcare Settings
  • Microsoft Certified Systems Engineer (MCSE)
  • Introduction to Leadership and Nursery Management

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