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Skills

  • Mentoring and coaching
  • Training and development
  • POS category proficiency
  • Adaptability to Changing Retail Environments
  • Mathematical aptitude
  • Conflict resolution and problem-solving
  • Product and service sales
  • Inventory management
  • Staff training and development
  • Strategic thinker

Work Experiences

  • Devised, implemented, and tracked promotional strategies to increase long-term business success by maximizing sales and profits.
  • I'm known for creating a high-performing work environment and streamlining processes.
  • Communicated with students in order to improve their store experience and to respond to their questions.
  • Development and coaching
  • Increased sales by creating and analyzing weekly inventory reports.
  • Established, enforced, and optimized internal policies for areas such as procedure and standard to maintain business agility and responsiveness to dynamic market demands.
  • Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow.
  • Oversaw the company's merger with Lakeside Partners in order to ensure a smooth transition, process integration, and customer communication.
  • Maintain the store's setup and daily operations through schedule optimization and delegation.
  • Investigate and challenge the status quo by analyzing relevant data.

Summaries

  • Store Manager who is meticulous and has 14 years of system experience.
  • With 17 years of experience planning, leading, and improving client relations functions, I am an enthusiastic leader.
  • Successful Assistant Store Manager with 15 years of retail management experience.
  • Store Manager who has a track record of consistently exceeding sales targets.
  • Offering data analysis and quality assurance, meticulous leader and strategic planner with broad managerial acumen.
  • Ready to put 11 years of experience, strong communication, quality assurance, and data analysis abilities to work in a dynamic new role at Northwind.
  • Sales, recruiting, and people management are among his specialties.
  • Ability to communicate account compliance requirements to sales and shipping departments.
  • Professional goal-oriented manager with a track record of Customer Service success.
  • Experience with inventory management and merchandising.

Accomplishments

  • Increased checkout accuracy from 17% to 8% by improving cashier training.
  • Improved
  • Trained
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Resolved
  • Initiated
  • Developed
  • Routinely helped as many as 8 customers each day in a high-volume retail outlet.
  • Ensured
  • Prepared

Affiliations

  • Certified Retail Operations Professional Program
  • Society of Human Resource Management
  • National Retail Association (NRA)
  • Retail Management Certification Program
  • Retail Excellence Awards Association
  • National Association of Social Workers
  • National Association for Store Managers
  • International Retail and Marketing Council (IRMC)
  • Retail Industry Leaders Association (RILA)
  • Executive Women in Retail (EWR)

Certifications

  • Certified E-commerce Retail Operations
  • Certified Professional in Supply Management (CPSM)
  • Certified Employee Training Specialist for Retail
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Retail Merchandiser (CRM)
  • Certified Supply Chain Professional (CSCP) by APICS
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)

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