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Skills

  • Closing processes
  • Auditing & Compliance
  • Project management
  • Data Management
  • Strong verbal communication
  • Adherence to GAAP standards
  • Debugging proficiency
  • Data analysis
  • Skilled in Tableau
  • Taxes

Work Experiences

  • Created, managed, and monitored payment plan agreements for high-risk clients, leading to a 17% decrease in write-offs.
  • Created dashboards for management reporting.
  • Double-checked the data's accuracy and integrity.
  • Assessed credit exposure for over $8 in accounts receivable.
  • Achieved faster sales cycles.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Delivered exceptional customer service.
  • Cut DSO by 11 days.
  • Achieved timely resolution of refunds.
  • Collaborated with the sales department to resolve credit holds, leading to expedited shipping for Workday and faster sales cycles.

Summaries

  • Conducted credit risk assessments for businesses.
  • Demonstrated leadership by training and mentoring 12 junior team members, boosting departmental productivity by 23%.
  • Achieved results over one year years.
  • Customer-oriented professional with a focus on resolving payment queries within 6 business days, improving client satisfaction and retention.
  • Contributed to a 39% improvement in on-time payments.
  • Advised management on suitable credit limits.
  • Achieved 20% improvement in collections.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Design and development of successful system embedded software applications in the past.
  • Adept at processing high-volume payments.

Accomplishments

  • Documented and resolved process which led to initiative.
  • Reconciled multiple high-volume accounts, ensuring on-time payment and reducing unapplied payments balance by $4.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted with the reconciliation of unidentified payments, ultimately recovering $5 worth of unallocated funds.
  • Created comprehensive aging reports that enabled leadership to make strategic financial decisions, leading to a 47% improvement in cash flow.
  • Prepared weekly AR aging reports and dashboards for leadership, driving informed decision-making about cash inflows.
  • Increased sales 14% over one year.
  • Worked in coordination with internal teams to release credit holds, resulting in 52% faster order processing for key accounts.
  • Reduced outstanding receivables by 57% through improved payment collection strategies and diligent account follow-ups.
  • Collaborated with cross-functional teams to reconcile accounts, lowering the days sales outstanding (DSO) by 4 days.

Affiliations

  • Fellow, Receivables Performance Management Council, 2024-Present
  • Participant, Chicago Regional Accounts Receivable Professionals Network
  • Certified in Procurement & Accounts Payable, CPA, Awarded 2022
  • Attendee, International Accounts Receivable Automation Symposium, 2020
  • Member, Association for Accounts Receivable Professionals (AARP), 2024-Present
  • Participant, National Association of Accounts Receivable Professionals (NAARP), 2017-Present
  • Charter Member, Global Association of Risk Professionals (GARP), 17 Years
  • Speaker, National Conference on Accounts Receivable Process Automation, 2022
  • Recipient, Achiever Award for A/R Process Streamlining, 2024
  • Member, National Association of Credit Management (NACM) procedure

Certifications

  • Certified Bookkeeper (CB) - category
  • Project Management Professional (PMP) - Ironclad Systems
  • International Association of Credit and Collection Professionals (ACA) Certification
  • Certified Public Accountant (CPA) - standard
  • Certified International Credit Professional (CICP) - process
  • Certified Business Process Professional (CBPP) - procedure
  • Certified Protection Officer (CPO)
  • Certified Treasury Professional (CTP) - Cedar Works
  • Certified Credit Executive (CCE) - Summit Group
  • IFRS Certificate Program - method

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