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Skills

  • Corporate sales and large account management
  • Customer Satisfaction Improvement Initiatives
  • Cross-functional collaboration
  • Corporate deal negotiation
  • Event planning and execution for lead generation
  • Strategic planning
  • Referral Program Development
  • Solution selling
  • Customer retention strategies
  • Lead generation and nurturing

Work Experiences

  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Increased market penetration and sales figures by 15% by leveraging supplier relationships and personally overseeing negotiations.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Increased the team's revenue by over $5 in sales.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Hired, supervised, and coached 15 employees on sales strategies to maximize performance.
  • Accomplished this during process.

Summaries

  • Dedicated to streamlining processes while maximizing employee potential.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 49% increase in membership renewals.
  • Adept at relationship management in the B2B sector.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved year-over-year retention.
  • Added $223,000 in new contracts annually.
  • Membership Sales Manager with 5 years of successful performance reporting and project management experience.
  • Achievement-oriented Membership Sales Manager.

Accomplishments

  • Led cross-functional teams in developing customer retention strategies, resulting in a 63% reduction in membership cancellations.
  • Optimized cross-regional sales strategies to achieve a 28% growth in premium membership enrollments.
  • Created and executed monthly sales workshops increasing individual closing rates by 65% in one year.
  • Leveraged CRM insights to introduce personalized membership renewal offers, leading to a 35% decrease in churn rate.
  • Implemented a streamlined CRM solution that enhanced lead tracking and resulted in a 23% boost in sales team productivity.
  • Managed sales initiatives to expand market reach in Columbus, successfully increasing membership sales by 26% within three years.
  • Designed and implemented customer satisfaction surveys resulting in a 63% improvement in customer experience scores.
  • Exceeded annual sales goal of $29,000 by 69% through targeted marketing and segmentation strategies in 2024.
  • Introduced data-driven sales forecasting methods, improving sales predictability by 78%, contributing to smoother resource allocation.
  • Led the integration of initiative for the sales department, optimizing member relationship management and yielding 64% higher engagement.

Affiliations

  • International Sales and Marketing Association (ISMA)
  • American Medical Informatics Association
  • LinkedIn Sales Navigator Power Users Group
  • Society for Marketing Professional Services (SMPS)
  • Association of Information Technology Professionals
  • Customer Relationship Management Institute
  • Association for Computing Machinery
  • Project Management Institute
  • National Speakers Association (NSA) - Sales Mastery Group
  • Freemason

Certifications

  • Advanced Sales Leadership Certification Northwind 2024
  • KPI Management Specialist Certification Brightline 2015
  • Certified Sales Leadership Professional (CSLP) - Lakeside Partners, 2022
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sales Excellence (CSE) Lakeside Partners 2018
  • Certified Sales Enablement Professional (CSEP) Harbor & Co., 2022
  • ServSafe
  • Revenue Growth Acceleration Certification Summit Group 2022
  • Certified Digital Marketing Specialist (CDMS) - Lakeside Partners, 2024
  • Customer Success Manager Certified Professional (CSM-CP) Summit Group 2024

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