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Skills

  • Post-release Performance Monitoring
  • NDCMedisoft
  • 3M Encoder
  • Product lifecycle management
  • First Aid/CPR
  • Deployment time reduction
  • Budgeting for Release Projects
  • Continuous integration (CI)
  • Project organization
  • Conflict resolution between teams

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved zero compliance misses.
  • Created robust schedules that aligned with stakeholder expectations, ensuring timely releases for 4 product versions over two years.
  • Easily interacted and communicated with department personnel and the general public.
  • Achieved Top Performer.
  • Coordinated post-release testing frameworks.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Aligned release goals with customer requirements.
  • Oversaw a 6-month project to revamp the filing system, resulting in a 12% increase in department productivity.
  • Oversaw the delivery of procedure project by process team, which resulted in category.

Summaries

  • Client-focused Release Specialist.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Automated release flows using Workday.
  • Accomplished in setting up cloud-based release automation, leading to faster, more reliable deployments. Reduced average release cycle time by 6 days and improved collaboration between DevOps and development teams.
  • Clear understanding of team leadership and process improvement as well as team leadership training.
  • Contributed to a 17% quicker release-to-market cycle.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Release Specialist with expertise in risk assessment.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Demonstrated leadership in handling global product releases for Asana, minimizing market disruption and achieving a 28% cut in downtime.
  • Achieved a 33% reduction in late-stage release issues by collaborating closely with QA for preemptive problem solving.
  • Developed reporting metrics for leadership, improving visibility into the release success rate and cutting feedback time by 64%.
  • Spearheaded the global release of HubSpot to 16 regions, delivering within the projected timeline and reducing overhead by 71%.
  • Managed the documentation and approval process for release notes, ensuring stakeholder buy-in and communication clarity for QuickBooks.
  • Improved cross-team release processes, ensuring all 15 departments worked in synchronization, leading to a 51% on-time release rate.
  • Effectively managed post-release feedback loops, contributing to a 80% increase in the speed of critical patch deployments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized release pipelines and schedules resulting in a 65% enhancement in product time-to-market for SAP.
  • Designed and conducted post-release analysis for over 12 deployments, providing executive leadership with actionable insights that drove 15% revenue growth.

Affiliations

  • National Association of Social Workers
  • IT Service Management Forum (itSMF)
  • Cloud Native Computing Foundation (CNCF)
  • American Medical Informatics Association
  • American Marketing Association
  • Amazon Web Services (AWS) Certification Community
  • Release Engineering Global Community
  • Kubernetes Certified Administrator (KCA)
  • Project Management Institute
  • Association for Computing Machinery

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • CISSP - Certified Information Systems Security Professional
  • Certified Kubernetes Application Developer (CKAD)
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Jenkins Engineer (CJE)
  • CompTIA Cloud+ Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Release Manager (CRM) by Summit Group
  • ITIL 4 Foundation Certification

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