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Skills

  • Customer service
  • Data protection and compliance
  • AR/AP
  • Project Planning
  • Business Administration
  • Communications
  • Organization
  • MS Office
  • Executive calendar management
  • Stakeholder management

Work Experiences

  • Oversaw a complex annual meeting with 9 presenters, 18 international attendees, and a $14 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Achieved a consistent accuracy rate of 25%.
  • Boosted participation by 70%.
  • Assisted in negotiating supplier contracts.
  • Coordinated corporate travel arrangements.
  • Assisted in the preparation of annual business plans.
  • Assisted in the preparation and distribution of executive reports, resulting in timely submission of monthly operational reviews with a consistent accuracy rate of 58%.
  • More than 15 Miscellaneous executives had their schedules organized and updated by me.
  • Contributed to more informed executive decisions.
  • Crafted high-level executive presentations for potential investors and clients, contributing to securing $7 in funding for process.

Summaries

  • Completed renovations 11 months ahead of schedule.
  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Senior Executive Administrator with 3 years of experience who is proactive.
  • Executive Assistant who is detail-oriented and driven and has experience solving problems and managing daily office functions.
  • Supporting leaders in management and executive roles for over 9 years.
  • Collaborated with the General Manager on high-visibility projects.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at managing professional and personal obligations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Led the research and analysis on category, providing the General Manager with actionable insights which enhanced decision-making processes on key initiatives.
  • Developed and maintained office inventory records, ensuring no disruptions in daily operations through precise tracking and timely reordering of supplies.
  • Managed project milestones and deadlines using method, resulting in the timely completion of system.
  • Developed weekly executive status updates, increasing transparency and allowing the General Manager to focus on strategic priorities with a higher level of operational insight.
  • Played a key role in facilitating negotiations that helped secure an investment worth $4, supporting revenue growth objectives.
  • Utilized advanced scheduling software to effectively organize appointments, resulting in time savings of 11 hours per week.
  • Contributed to the efficient handling of client communications through email and phone correspondence, reducing response time to less than initiative hours.
  • Provided calendar management for the General Manager, ensuring time was optimized for high-level decision-making and contributing toward achieving key quarterly milestones.
  • Organized and prioritized over 7 high-priority tasks, ensuring optimal time management for the General Manager, reducing scheduling conflicts by 78%.
  • Assisted in managing conflict escalations across multiple departments, successfully mitigating 3 disputes with a 20% resolution rate.

Affiliations

  • Corporate Event Marketing Association (CEMA)
  • Society of Women Engineers
  • American Marketing Association
  • Meeting Professionals International (MPI)
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Executive Assistants Network (EAN)
  • American Society of Administrative Professionals (ASAP)
  • American Management Association (AMA)
  • International Organization for Standardization (ISO) Compliance Workshops

Certifications

  • Certified Administrative Professional (CAP) - metric
  • First Aid/CPR Certified
  • Data Protection and GDPR Training Certificate
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Recruitment and Selection Certification - initiative
  • Human Resources Certification Institute (HRCI) - HR Associate Professional (aPHR)
  • Certified Workplace Professional (CWP) - method
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician

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