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Skills

  • Time management and prioritization
  • Company organization
  • Change Management
  • Procedures implementation
  • Compensation structuring
  • Conflict resolution strategies
  • Human Resources
  • Employee Handbook & Policy Updates
  • Benefits administration
  • Workforce improvements

Work Experiences

  • Represented the company at hearings and investigations involving personnel issues.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Examined and revised compensation and benefit policies in order to create competitive programs and ensure compliance with legal requirements.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Achieved a 36% increase in productivity.
  • Used proactive communication to resolve employment-related conflicts.
  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Coordinated subordinates' and staff's work activities in the areas of employment, compensation, labor relations, and employee relations.

Summaries

  • Excellent time management and organizational skills, as well as the ability to prioritize and manage multiple tasks.
  • Employee Relations Manager with 9 years of experience in benefits and payroll.
  • Knowledgable in a variety of design and testing methodologies.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Skilled at resolving employee grievances and conflicts, as well as collaborating with management to achieve difficult goals.
  • Organized planner with strong team-building and program-management skills.
  • Strengths in risk assessment and performance reporting backed up by Human Resources training.
  • Motivated Employee Relations Manager with experience managing large-scale projects, including budgeting and administration.
  • Ensures that federal and state laws are followed at all times.
  • Employee Relations Manager who is well-organized and has excellent interpersonal skills.

Accomplishments

  • Resolved over 6 complex employee relations cases involving compliance issues, saving the company approximately $18 in potential legal fees.
  • Created and deployed an engagement survey, achieving a participation rate of 77% and contributing to a 72% increase in engagement.
  • Designed and delivered training for managers on how to implement successful performance appraisals, improving completion rates by 19% across all departments.
  • Partnered with HR and departmental managers to implement a customized retention strategy, reducing turnover by 21% within 13 months.
  • Managed an internal task force focused on workplace safety, which reduced workplace incidents by 26% and saved the company 9 in potential litigation costs.
  • Drafted and enforced a comprehensive policy for inclusive workplace culture that increased employee engagement by 78% across diverse workgroups.
  • Revised and standardized employee relations documentation, resulting in a 85% improvement in compliance with HR policies.
  • Human Resources: Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates.
  • Implemented quarterly employee feedback loops, leading to targeted HR interventions and a 16% increase in job satisfaction across all teams.
  • Spearheaded the onboarding process redesign that decreased new hire ramp-up time by 7 days and improved team productivity by 23%.

Affiliations

  • Academy of Management (AOM)
  • Institute for Workplace and Organizational Effectiveness (IWOE)
  • Rotary International
  • American Society of Safety Professionals
  • Global Professional in Human Resources (GPHR) Certification
  • American Medical Informatics Association
  • Labor and Employment Relations Association (LERA)
  • American Arbitration Association (AAA)
  • International Society for Emotional Intelligence (ISEI)
  • Society for Industrial and Organizational Psychology (SIOP)

Certifications

  • Certified Public Accountant
  • Certified Talent Management Professional (CTMP) - Talent Management Institute
  • Certified Business Analysis Professional (CBAP)
  • Leadership in HR Management Certificate - [Continuing Education division of system]
  • SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management
  • Apple Certified Associate (ACA)
  • Certified Labor Relations Professional (CLRP) - National Public Employer Labor Relations Association (NPELRA)
  • SHRM Certified Professional (SHRM-CP)
  • Senior Professional in Human Resources® (SPHR) - HRCI
  • CompTIA A+ Technician

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