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Skills

  • Compliance with institutional guidelines
  • Workflow Optimization
  • Conflict resolution
  • Time management
  • Relationship development
  • Recruitment communication materials
  • Professional development of student ambassadors
  • Team management
  • Budgets
  • Application screening for quality assurance

Work Experiences

  • Increased the effectiveness of department personnel by conferring with Student Admissions Representatives to rebalance classes, increase resource utilization, and integrate new technology.
  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Achieved 49% satisfaction rate in annual survey.
  • Coordinated scholarship and financial aid workshops for over 9 prospective students, leading to a 69% increase in applicants qualifying for need-based aid.
  • Conducted detailed admissions presentations at Boston educational fairs.
  • Contributed to a 73% increase in inquiry forms.
  • Conducted mock interviews and personal statement workshops for applicants, helping over 15 students refine skills and submit stronger applications.
  • Collected feedback from 7 prospective students.
  • Transported Microsoft Excel to 18 months customer locations.
  • Collaborated with faculty to create recruitment materials.

Summaries

  • Consistently recognized for fostering a welcoming environment.
  • Collaborated with cross-functional teams.
  • Consistently met and exceeded enrollment targets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Student Admissions Representative is a multi-talented Student Admissions Representative who is consistently rewarded for planning and operational improvements.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Compassionate advisor with expertise in academic counseling.
  • Collaborative leader in admissions.
  • Within Human Resources, senior Student Admissions Representative and outstanding performer in process improvement and team leadership.

Accomplishments

  • Created a diversity-focused recruitment plan, resulting in a 53% increase in applicants from underrepresented backgrounds.
  • Analyzed historical admissions data to predict future trends, aiding the department in adjusting recruitment strategies and improving applicant conversion rates by 26%.
  • Led the development of virtual campus tour programs, enabling prospective students from Columbus to engage with the university, and resulting in 58% increased remote attendance.
  • Resolved product issue through consumer testing.
  • Achieved a 37% increase in transfer student enrollment through improvements to credit articulation workflows.
  • Developed and led workshops for 16 high school counselors, enhancing relationships and increasing their referrals by 75%.
  • Monitored and evaluated the effectiveness of social media recruitment campaigns, resulting in a 29% increase in website engagement and prospective student traffic.
  • Initiated new partnerships with secondary schools, resulting in 17% more incoming qualified applications from targeted high schools.
  • Successfully coordinated over 12 admissions events, providing logistical support and ensuring smooth operations from pre-event to post-event wrap-up.
  • Mentored new admissions representatives, assisting them in understanding key admissions processes and achieving personal productivity growth by 69%.

Affiliations

  • Student Affairs Administrators in Higher Education (NASPA)
  • National Institute for the Study of Transfer Students (NISTS)
  • Society of Women Engineers
  • Toastmasters
  • Black Student Admissions Council (BSAC)
  • International Educational Consultants Association (IECA)
  • American Indian Higher Education Consortium (AIHEC)
  • Council of International Schools (CIS)
  • International Education Management Association (IEMA)
  • National Association for College Admission Counseling (NACAC)

Certifications

  • HubSpot Certified CRM Expert
  • Higher Education Recruitment Specialist - initiative
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Marketing Automation Specialist for Student Recruitment - ServiceNow
  • International Student Recruitment and Retention Certification
  • Certified Education Planner (CEP) – Northwind
  • Advanced Admissions Leadership Program - Meridian
  • Diversity Recruitment & Retention Certification - system
  • CRM System Specialist Certification - initiative

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