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Skills

  • At-risk student behavior monitoring
  • Collaborating with educational administrators
  • Career exploration guidance
  • College application guidance
  • Supervision
  • Individual and family support
  • Project organization
  • Budgets
  • Communications
  • Relationship development

Work Experiences

  • Answered 2 calls per one year to help customers with their questions and concerns.
  • Assisted 9 students annually with course registration.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated immediate support services.
  • Achieved a 75% increase in participation.
  • Transported QuickBooks to several months customer locations.
  • Conducted small group counseling sessions focused on academic challenges, leading 16 students to improve their GPAs by 44% within 6 months.
  • Conducted workshops on effective communication.
  • Assessed career readiness among high school juniors.
  • Collaborated with faculty to develop early warning systems.

Summaries

  • Achieved a 52% reduction in emergency referrals.
  • Costs were consistently reduced while profits were increased.
  • Achieved 32% improvement within several months.
  • Students' socioeconomic and cultural differences are taken into account.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 79% reduction in at-risk student behaviors.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Achieved a 77% drop in unresolved issues.
  • Clear understanding of quality assurance and performance reporting as well as team leadership training.
  • Consistent in achieving the counseling program's objectives.

Accomplishments

  • Maintained an attendance monitoring system that decreased absenteeism by 73% over the past year using Workday.
  • Partnered with faculty to set intervention strategies improving the performance of underperforming students by 54%.
  • Organized parent workshops on social-emotional learning, resulting in an 65% increase in parental involvement in student development plans.
  • Facilitated group counseling workshops addressing common social and emotional challenges, with 62% reported decrease in student anxiety levels.
  • Strengthened communication between students, parents, and educators by implementing Microsoft Excel, resulting in a 47% improvement in feedback cycle completion.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed relationships with community organizations to provide external resources, helping boost academic performance by 67%.
  • Utilized positive reinforcement techniques, leading to a 31% decrease in recurring behavioral issues recorded within several months.
  • Implemented career advising tools that increased post-graduation job placements by 45%.
  • Assisted lead advisors in the design and implementation of transition plans, leading to a 42% increase in student career readiness.

Affiliations

  • National Association for College Admission Counseling (NACAC)
  • Learning Disabilities Association of America (LDA)
  • Council of Parent Attorneys and Advocates (COPAA)
  • American School Counselor Association (ASCA)
  • National College Access Network (NCAN)
  • Lions Club
  • Educational Leaders Association
  • National Center for Learning Disabilities (NCLD)
  • National Education Association (NEA)
  • Association for Supervision and Curriculum Development (ASCD)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • College Counseling Certificate – University of California, Berkeley Extension
  • Suicide Prevention Training Certificate – QPR Institute
  • Certified K-12 Career Coach – Career Development Network
  • National Certified Counselor (NCC) - National Board for Certified Counselors (NBCC)
  • Advanced Certificate in Student Affairs and Academic Support – Harbor & Co.
  • Trauma-Informed Schools Certification – Trauma-Informed Schools Network
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Grief Counseling Certificate – American Academy of Grief Counseling

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