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Skills

  • Multidisciplinary collaboration
  • CCTV
  • Administrative support
  • Systems implementation
  • Financial and cash flow analyses
  • Global and strategic sourcing
  • Cross-functional team collaboration
  • Quality assurance controls
  • Supervision
  • Written and verbal communication

Work Experiences

  • Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided.
  • Cut the lead time in half three years, which resulted in faster order delivery and higher customer retention.
  • Collaborated with internal departments to improve operational efficiency in the manufacturing and administrative areas.
  • Spearheaded a transformation of the framework area, increasing production, reducing turnover, eliminating waste, and improving quality within 18 months.
  • Improved operational efficiencies by developing organizational filing systems for invoices, customer orders, and contract records.
  • Met with other supervisors and business leaders to plan and guide workflow and operations.
  • Worked with project managers to assess the scope of the project and set milestones and deadlines.
  • Used conflict-resolution techniques to achieve team goals by collaborating with clients and staff.
  • Improved customer satisfaction by responding to negative feedback and taking appropriate action to resolve complaints.
  • Used various troubleshooting methods, such as vendor management and cross-functional collaboration, to identify equipment malfunctions.

Summaries

  • Assistant Production Supervisor is a hardworking and dependable Assistant Production Supervisor who excels at budget management and quality assurance.
  • Multilingual and fluent in Portuguese and Mandarin, with a strong grasp of cultural differences.
  • Results-oriented Manufacturing and Production professional with team leadership, client relations, and workflow optimization strengths.
  • Strong technical skills and experience in stakeholder engagement.
  • Exceptional at coordinating program activities, workflow management, worker mentoring, and client relations.
  • Ability to recognize system issues and integrate method solutions to achieve procedure.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Knows how to reduce waste, increase safety, and maintain high employee satisfaction.
  • Assistant Production Supervisor who is capable of lifting 12 pounds, operating system equipment safely, and enforcing standard policies.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Developed visual management tools (Kanban) on the shop floor, enhancing team collaboration and improving operational output by 73%.
  • Led a team of 10 operators to exceed daily production targets by 62% over a consistent two years, contributing to a 16 decrease in overtime costs.
  • Implemented continuous improvement programs that enhanced production efficiency by 26%, reducing operational costs by 9 over the past year.
  • Supervised a team of 10 employees that increased productivity by 81% and reduced downtime by 15 through optimized scheduling.
  • Introduced SOP standardization practices that improved workflow efficiency and ensured cross-team alignment, boosting output by 49% over three years.
  • Generated production reports using Asana, allowing for data-driven adjustments that improved resource allocation and reduced cycle time by 82%.
  • Achieved OSHA certification in 2023, enhancing operational knowledge and contributing to a 17 reduction in production waste.
  • Successfully mediated personnel conflicts, boosting team morale and improving average output per shift by 24% within 18 months.
  • Reduced assembly line downtime by 11 through effective troubleshooting and preventative maintenance schedules, leading to uninterrupted production.
  • Streamlined production processes, increasing output by 76% while adhering to strict quality control standards and minimizing waste.

Affiliations

  • First Responder Team Member, program, 2024–Present
  • American Production and Inventory Control Society (APICS), Six Sigma Holder, 2022–Present
  • Certified Manufacturing Technologist (CMfgT), SME, 2017
  • Industrial Maintenance and Mechanic Certification, Cedar Works, 2023
  • Association for Operations Management (formerly APICS), Member, 2019–Present
  • Certified Industrial Safety Specialist, standard
  • Quality Management System (QMS) Lead Auditor Certification, 2018
  • Participant, American Society for Quality (ASQ) Continuous Improvement Seminar, 2020
  • Certified Lean Six Sigma Green Belt, Brightline, 2015
  • First Aid/CPR Certification (Red Cross, 2017)

Certifications

  • OSHA 30-Hour General Industry Safety Certificate
  • Problem-Solving and Decision-Making Certification - system
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Association for Project Management (APM)
  • Reliability Centered Maintenance (RCM) Practitioner Certification - system
  • Total Quality Management (TQM) Certificate - program
  • Lean Six Sigma Green Belt Certification - process

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