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Skills

  • Care coordination with specialists
  • Prescription adherence education
  • Regulatory compliance
  • Organization
  • Interdisciplinary collaboration
  • Team management
  • Communications
  • Patient and family counseling
  • Preventative health strategies
  • Medication reconciliation

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Kept the patient area clean, safe, and well-organized.
  • Followed the doctor's instructions and administered the medication.
  • Conducted home visits for vulnerable populations in Raleigh, delivering critical healthcare services that reduced hospital re-admissions by 44%.
  • Was in charge of daily activities and offered assistance when necessary.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assessed and evaluated potential healthcare gaps, leading to the implementation of a Jira program for framework that increased service usage by 76% over several months.
  • Achieved a 58% reduction in emergency room visits.
  • Adjusted treatment plans for chronically ill patients.
  • Collaborated with multicultural patients.

Summaries

  • A strategic communicator with a passion for health advocacy, empowering vulnerable communities through targeted healthcare interventions.
  • Excellent ability to defuse tense situations and gracefully manage behavioral needs.
  • Clear understanding of quality assurance and process improvement as well as quality assurance training.
  • Healthcare professional with a calm demeanor who is committed to providing excellent patient care, as well as companionship and support.
  • Broke language and cultural barriers.
  • Adept at utilizing electronic health record (EHR) systems to streamline patient documentation processes, decreasing patient wait times by 54%.
  • In difficult and stressful situations, remains calm and effective.
  • Conducted direct community outreach.
  • Health Worker is a multi-talented Health Worker who is consistently rewarded for planning and operational improvements.
  • Strengths in stakeholder engagement and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Directed a team in administering vaccinations to 3 individuals, achieving a 66% increase in community immunization rates.
  • Facilitated effective communication between patients and healthcare providers in Japanese, enhancing patient compliance and care delivery by 25%.
  • Recognized with President's Club for excellence in managing patient care during the initiative, reducing emergency room congestion by 83% through efficient triage.
  • Designed patient satisfaction initiatives, resulting in a 54% improvement in feedback scores and increased retention of care services.
  • Collaborated with team of 5 in the development of system.
  • Collaborated with Vantage to create public health communication materials in French, reaching over 9 residents to reduce misinformation.
  • Successfully managed a caseload of 18 patients, guiding them through chronic disease management which improved patient compliance by 61%.
  • Spearheaded infection control protocols, resulting in a reduction of hospital-acquired infections by 73% during initiative.
  • Revamped medication administration processes, reducing discrepancies by 37% and improving patient outcomes in chronic disease management.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • American Association of Nurse Practitioners (AANP)
  • American Association of Medical Assistants (AAMA)
  • National Association of Social Workers
  • American Medical Informatics Association
  • American Hospital Association (AHA)
  • American Nurses Association (ANA)
  • Health Care Compliance Association (HCCA)
  • National Association of Hispanic Nurses (NAHN)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Nursing Assistant (CNA) - process
  • First Aid/CPR Certified
  • CompTIA Security+
  • Health Coach Certification (American Council on Exercise - ACE)
  • Women's Health Nurse Practitioner (WHNP-BC) - American Nurses Credentialing Center (ANCC)
  • Certified Electronic Health Records Specialist (CEHRS) - framework
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)

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