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Skills

  • Stakeholder communication during deployments
  • Planning and executing concurrent deployments
  • Deployment pipeline optimization
  • Business operations
  • Supervision
  • Team management
  • Reducing manual errors during rollout
  • Team building
  • Continuous Integration/Continuous Delivery (CI/CD)
  • Deployment schedule management

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Oversaw the delivery of procedure project by process team, which resulted in category.
  • Achieved 50% faster time-to-market for HubSpot.
  • Analyzed and optimized deployment performance via regular audits, contributing to a 27% increase in system stability.
  • Used Adobe Creative Suite to collect, organize, and model data.
  • Used on-site observation and personal interviews to identify individual employee strengths.
  • Analyzed deployment workflows.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved near-zero critical issues during launch phases.

Summaries

  • Within Miscellaneous, senior Deployment Analyst and outstanding performer in team leadership and stakeholder engagement.
  • Top-notch administrator with a well-organized and financially savvy approach.
  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Consistently delivers optimized solutions.
  • Achieved 59% year-over-year improvement in system stability.
  • Clear understanding of team leadership and stakeholder engagement as well as project management training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a Top Performer for outstanding performance in managing 2 deployments, successfully driving a 52% increase in post-launch system adoption rates.
  • Conducted thorough deployment readiness assessments.
  • Addressing problems, investigating root causes, and implementing successful resolutions are all done in a well-coordinated manner.

Accomplishments

  • Obtained OSHA in Asana which directly contributed to the successful deployment and configuration of Salesforce.
  • Worked with method to ensure timely deployment of ServiceNow, achieving the defined project deliverables within 6% of the budget.
  • Facilitated knowledge transfer sessions post-deployment, ensuring the 5-member operations team could support and maintain the new system efficiently.
  • Aligned deployment timelines with key business initiatives by working closely with stakeholders, leading to a seamless deployment of HubSpot.
  • Scoped and managed the deployment of Power BI across multi-site environments, optimizing network performance and reducing latency by 54%
  • Collaborated with IT, Quality Assurance, and Operations teams to successfully upgrade SAP in 2021, enhancing user experience and eliminating known bugs.
  • Increased system uptime by 23% by implementing automated rollback procedures in cases of deployment failures or issues.
  • Performed post-deployment validation steps to ensure all components functioned within optimal parameters, preventing an estimated 14 hours of system downtime.
  • Conducted deployment readiness checks for QuickBooks, ensuring alignment with all operational and business requirements before go-live in Portland.
  • Implemented post-deployment performance monitoring solutions, enabling early detection of system anomalies and maintaining 34% uptime.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Tech Ladies - Member attending workshops and webinars on improving deployment strategies and leading cross-functional teams.
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Association for Information Systems (AIS) - Attend conferences on innovative deployment strategies and reducing system downtime.
  • Association for Enterprise Information (AFEI) - Engaged in developing best practice guidelines for enterprise-wide system deployments.
  • Society of Women Engineers (SWE) - Attending leadership workshops focused on project management, improving communication between engineering and IT teams during deployments.
  • IT Service Management Forum (ITSMF) - Contributor in discussions around best practices for deployment schedule management.
  • American Society of Safety Professionals
  • IEEE Computer Society - Collaborating on publications related to deployment automation and error reduction techniques.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified: DevOps Engineer Expert
  • Google Certified Professional Cloud Architect
  • Certified ScrumMaster (CSM) - Meridian
  • Salesforce
  • CompTIA Network+
  • Certified SAFe 5 DevOps Practitioner
  • Certified Implementation Specialist – IT Service Management (ServiceNow)
  • Docker Certified Associate (DCA)
  • Project Management Professional (PMP)

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