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Skills

  • Accounts payable / accounts receivable
  • Operational improvement
  • Executive support
  • Business operations
  • Database administration
  • Policy and procedure modification
  • Task prioritization
  • Data Management
  • Vendor negotiation
  • Inventory management

Work Experiences

  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Organized initiative meetings for 4 Assistant Office Administrators and coordinated the availability of conference rooms for attendees every two years.
  • Achieved results over a 2022 period.
  • Built a highly efficient and dependable administrative team by providing ongoing coaching and motivation, as well as opportunities for career advancement through accomplishments.
  • Restructured installation processes and staff teams, resulting in a 2% increase in productivity.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on risk assessment and vendor management.
  • Used regular correspondence and scheduled follow-up to communicate corporate objectives to all divisions.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Used strong listening, open-ended questioning, and appropriate response skills to effectively communicate with various departments, including program and system.

Summaries

  • Top-producing salesperson and industry expert in Healthcare.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • Highly skilled in budget management terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • HubSpot expert with database management experience.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Assistant Office Administrator.
  • Adaptable person with client relations and team leadership abilities.
  • Professional in office management and administration with 11 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Improved
  • Represented
  • Guided
  • Collaborated with HR to organize employee engagement events, improving staff morale and boosting productivity by 55% over one year.
  • Created
  • Coordinated office-wide team building activities that resulted in a 31% rise in collaboration and team engagement.
  • Researched
  • Prepared
  • Monitored
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • Freemason
  • Certified in Business Operations Improvement from the process
  • Served on the Board Committee of Austin Administrative Professional Society
  • Association of Information Technology Professionals
  • Received Administrative Leadership Excellence Award for 2022
  • Society of Women Engineers
  • National Association of Social Workers
  • Association for Talent Development (ATD) – Promoting workplace learning and performance
  • Presented on vendor relationship management at metric
  • International Association of Administrative Professionals

Certifications

  • Professional Administrative Certificate of Excellence (PACE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Administrative Assistant Certificate from Ironclad Systems
  • Electronic Records Management Certificate from Cedar Works
  • Certified Microsoft Excel Expert 2018
  • Certified Business Office Manager (CBOM)
  • Basic Payroll Certification from Lakeside Partners
  • Certified Digital Office Professional (CDOP)
  • Project Management Professional (PMP)

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