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Skills

  • Marketing and advertising
  • Conversion Rate Optimization (CRO)
  • Customer insights analysis
  • Market Positioning
  • Operational improvement
  • Advanced Machine Learning Techniques
  • API Documentation and Standards
  • P&L Management
  • Agile Product Management
  • Product development

Work Experiences

  • Sold and distributed over $5 worth of Salesforce.
  • Collaborated with CPA engineers to enhance the security of PayPal’s platform, resulting in 50% fewer data breaches in 2020.
  • Collaborated with 13 internal teams to execute a phased rollout of initiative, resulting in 66% increase in the first-month adoption rate.
  • Championed Agile methodology within the product design team.
  • Planned and executed events and marketing programs that resulted in 16 times the number of qualified leads that were expected.
  • Achieved results within several months.
  • Aligned engineering, marketing, and design teams.
  • Oversaw the launch of 13 new products in order to increase market share and generate revenue of $7.
  • Increased brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Devised and implemented favorable pricing structures that balanced the firm's goals with those of the customers.

Summaries

  • Adept at translating customer insights into strategic product improvements.
  • Accomplished PayPal Product Manager.
  • PayPal Product Manager is a proactive and innovative PayPal Product Manager with 4 years of experience converting sales leads and managing multiple territories.
  • Achieved results over two years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 15% faster system response times.
  • Achieved 36% growth in user engagement in Raleigh.
  • Aligned cross-functional teams.
  • Achieved 22% reduction in fraud rates.
  • With exceptional Miscellaneous expertise and top-notch communication abilities, highly skilled in forecasting, project management, and strategic planning.

Accomplishments

  • Managed the end-to-end product lifecycle for Adobe Creative Suite, resulting in a 32% increase in customer lifetime value within 6 months.
  • Formed critical partnerships with external stakeholders, contributing to the successful integration of PayPal services into SAP and expanding partnerships by 72%.
  • Employed data-driven insights to shape the product roadmap, resulting in the successful deployment of Power BI that achieved framework metrics.
  • Led cross-functional teams comprising engineering, design, and marketing to deliver a new PayPal product feature within one year, resulting in a 80% reduction in time-to-market.
  • Conducted continuous competitive analysis that led to the introduction of metric, which increased the user base by 32% over three years.
  • Piloted new features in PayPal’s API that led to an incremental recurring revenue growth of $6 over a two years period.
  • Facilitated the go-to-market strategy for Salesforce, leading to 55% YoY growth within the past year of launch.
  • Documented and resolved system which led to method.
  • Collaborated with team of 6 in the development of procedure.
  • Partnered with sales and marketing, creating a go-to-market strategy for SAP, which resulted in a 25% increase in new user acquisition.

Affiliations

  • Participant, Stanford Product Management ExEd focusing on FinTech developments
  • Financial Services Information Sharing and Analysis Center (FS-ISAC) – Member in Payment Security Group
  • Lions Club
  • Association for Computing Machinery (ACM) – Member, Special Interest Group in Payment Systems
  • FinTech Professionals Association – Panel Speaker on Digital Payment Innovations
  • International Institute of Business Analysis (IIBA) – Presenting Member
  • American Society of Safety Professionals
  • Data-Driven Product Managers Network – Annual Conference Attendee
  • Product-Led Alliance – Co-Host for Workshops on PayPal Integration
  • Association of Information Technology Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Disruptive Strategy with Clayton Christensen - Harvard Business School Certification
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Strategic Innovation for Product Managers - MIT Sloan Executive Program
  • Facebook Certified Marketing Science Professional
  • Google Certified Professional Cloud Architect
  • Google Analytics Certified – 2018

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