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Skills

  • Client communication
  • Cross-Department Alignment
  • Organization
  • Cross-functional collaboration regulations
  • Legal code interpretation
  • Incident reporting
  • Process streamlining
  • Relationship development
  • Task prioritization
  • Risk mitigation

Work Experiences

  • Accomplished timely collection of environmental permits.
  • Coordinated with the finance team to ensure that all fee payments associated with permits were accurate and completed on time.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Completed permit payments on time.
  • Assured compliance with federal regulations.
  • Advised contractors on the most coherent documentation methods to support permit applications for category, improving approval chances by 59%.
  • Collaborated with cross-functional teams.
  • Answered 11 calls per two years to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Adaptable Professional with expertise in handling sensitive and urgent permit matters in emergency situations, ensuring compliance even amid changing regulations and tight deadlines.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Consistently recognized for driving process improvements.
  • Within Transportation, senior Permit Receiver and outstanding performer in risk assessment and vendor management.
  • Achieved a method in permit compliance adherence.
  • Analytical and problem-solving expert.
  • Permit Receiver with 13 years of experience in stakeholder engagement.
  • Recognized on a regular basis for outstanding performance and contributions to the Transportation industry's success.
  • Adept at managing multiple permits simultaneously, ensuring compliance and coordination with local regulatory bodies while saving clients 9 in potential delay fees.
  • Achieved 2% approval ratings in client surveys.

Accomplishments

  • Managed special permit requests including emergency permits, responding within several months and avoiding project delays.
  • Designed and introduced a real-time tracking system for monitoring permit submissions and approvals, reducing status checking delays by 34%.
  • Coordinated with multiple teams across departments to submit detailed permit applications, reducing bottlenecks and accelerating project start date by 18 months.
  • Executed permit audit procedures that led to identifying and correcting potential compliance issues, ensuring uninterrupted workflow.
  • Contributed to emergency response planning by expediting permit approvals for urgent infrastructure repairs or upgrades.
  • Created and implemented a workflow improvement that reduced the administrative time required for permit processing by the past year.
  • Resolved product issue through consumer testing.
  • Reduced permit processing fees by negotiating with local agencies, saving the company approximately $187,000 in 2017.
  • Provided real-time tracking reports of permit status to stakeholders, leading to enhanced project transparency and timeliness.
  • Advised contractors on required documentation strategies for standard, improving first-approval rates by 40% across 2023.

Affiliations

  • American Society of Civil Engineers (ASCE)
  • Environmental Permitting Professionals Network (EPPN)
  • National Association of Construction Managers (NACM)
  • Toastmasters
  • Certified Permit Manager (CPM) Certification 2022
  • Permit Receiver Training Program (PRTP) Atlanta
  • National Association of Construction Industry Permit Officers (NACIPO)
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Council for Integrated Building Permit Requests (CIBPR)

Certifications

  • Certified Environmental and Safety Compliance Professional (E&SCP)
  • OSHA Hazard Recognition Training for the Construction Industry
  • HAZWOPER 40-Hour Certification - OSHA 2015
  • Certified Radiation Safety Officer (CRSO) Lakeside Partners, 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Occupational Safety and Health Administration (OSHA) 30-Hour General Industry Certification
  • Certified Public Accountant
  • Construction Site Environmental Coordinator (CSEC) Certification

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