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Skills

  • Shrink-wrap
  • Strong interpersonal skills
  • Service Manuals
  • Preventive and reparative maintenance
  • Power tools
  • Storm Sewer
  • High school diploma
  • Consistent work history
  • Expertise in method
  • Budgets

Work Experiences

  • Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis.
  • Use blueprints and repair manuals to identify mechanical issues and accurately fix them.
  • Gathered linens and transported them to off-site laundries or cleaning rooms.
  • Fixed
  • Was able to communicate
  • Was successful.
  • Cleaned and oiled the machines, as well as adding coolant to the reservoirs.
  • Led
  • Invented
  • Completed deep cleaning tasks such as buffing and polishing floors each the past year.

Summaries

  • Deadline-driven
  • Portuguese is a second language for me.
  • Facilities Tech with over 3 years of experience designing and implementing maintenance programs.
  • Service-driven
  • Banquet Houseman is a personable, self-motivated team player who pays close attention to detail.
  • Banquet Houseman with 5 years of successful stakeholder engagement and risk assessment experience.
  • Collision Repair Technician with over 13 years of experience restoring the bodies of a variety of vehicles to their original state.
  • Resourceful
  • Excellent problem-solving abilities.
  • Have experience preparing and resetting banquet rooms before and after events.

Accomplishments

  • Achieved ITIL in safe handling and placement of event furniture, ensuring all team members adhered to safety protocols.
  • Attained high customer satisfaction scores by achieving seamless transitions during the teardown and setup of multiple events in a single day.
  • Documented and resolved standard which led to system.
  • Suggested and executed alternate room layouts for events with unexpected guest increases, receiving praise from 9 event organizers.
  • Developed a detailed schedule for venue cleaning and restocking tasks, helping the team maintain continuously high standards throughout multi-day events.
  • Operation Monitoring: Watched indicators to make sure machines were working properly.
  • Worked closely with supervisors to execute last-minute changes to event setups, ensuring client satisfaction and event flow remained undisrupted.
  • Anticipated needs of event planners by offering creative solutions for space optimization and guest seating, contributing to recurring client retention.
  • Vendor Management:: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.
  • Streamlined decoration setup processes by organizing materials in advance, reducing event setup times by 14%.

Affiliations

  • Lions Club
  • American Hospitality and Lodging Association (AHLA)
  • Frequent attendee of local hospitality trade shows including method
  • Institute of Hospitality (IoH) Membership
  • Society of Human Resource Management
  • Contributor to feedback analysis for post-event surveys distributed through metric
  • Jaycees
  • Completion of ServSafe Food Handler Certification – 2020
  • American Marketing Association
  • Member of Event Industry Council (EIC)

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Guest Service Professional (CGSP) - American Hotel & Lodging Educational Institute
  • Microsoft Certified Systems Engineer (MCSE)
  • Heat Pump Service Certified
  • Certified Logistics Associate (CLA), Manufacturing Skills Standards Council
  • Forklift Operation Certification – Cedar Works
  • Association for Project Management (APM)
  • Certified Event Rental Professional (CERP) – American Rental Association
  • CompTIA Security+

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