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Skills

  • Nursing home
  • Claims handling
  • Unit supervision
  • OSHA guidelines
  • Nursing protocols
  • Staff training and motivation
  • Marketing
  • Meeting participation
  • Office procedures
  • Insurance Verification

Work Experiences

  • Delegated tasks to employees, kept track of their progress, and offered assistance to help them improve their performance.
  • Kept track of patients' medications and maintained medical equipment.
  • Oversaw 8 employees and gave them performance reviews on a regular basis.
  • Policies and procedures were developed, implemented, revised, and evaluated by me.
  • Managed
  • Made a diagnosis.
  • Oversaw a 6-person clinic that saw about 12 patients with spine problems per day.
  • Was in charge of financial operations, which included budgeting, expenditure approval, accounting, and financial reporting.
  • Was in charge of the administration.
  • Designed work schedules for 16 employees and oversaw the billing department's operations.

Summaries

  • Exceptional at creating comprehensive training and education programs to develop strong integrated nursing teams.
  • Clinical Supervisor with 12 years of experience and a track record of success in building strong integrated nursing teams.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • Successful in collaborating with residents and developing comprehensive community health goals.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.
  • Capable of performing framework and method procedures to aid in the evaluation of patients.
  • Ambitious
  • Service-driven
  • Exceptionally well-organized and thorough, with excellent planning and problem-solving skills.
  • Strong ability to communicate with patients and staff in a clear and effective manner.

Accomplishments

  • Collaborated with HR and department heads to recruit and onboard 12 healthcare professionals, enhancing departmental efficiency and enabling service expansion.
  • Designed a streamlined patient admissions process, reducing errors by 42% and improving patient throughput by 4 patients per 18 months.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed, implemented, and evaluated quality control systems, resulting in a 74% increase in clinical documentation accuracy.
  • Collaborated with pharmaceutical providers to introduce cost-saving initiatives on medication procurement, reducing pharmaceutical expenses by $6 annually.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.
  • Collaborated with physicians to align clinical pathways with evolving healthcare regulations, improving compliance with state and federal laws by 62%.
  • Resolved product issue through consumer testing.

Affiliations

  • Medical Group Management Association (MGMA)
  • American Medical Group Association (AMGA)
  • The Joint Commission Advisory Group
  • Academy of Medical-Surgical Nurses (AMSN)
  • Healthcare Financial Management Association (HFMA)
  • Healthcare Leadership Council (HLC)
  • National League for Nursing (NLN)
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Freemason
  • Association of Information Technology Professionals

Certifications

  • ANA Certified in Pediatric NP
  • CompTIA Security+
  • Certified Home Health Aide
  • ANA Certified in Family Psychiatric & Mental Health NP
  • Pediatric Life Support (PALS)
  • Nursing Home Administrator license
  • Certification in Risk Management Assurance (CRMA)
  • ANA Certified in Diabetes Management
  • Current Lean certification
  • Cisco Certified Internetwork Expert (CCIE)

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