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Skills

  • Service industry background
  • Cake decorating skills
  • Order accuracy
  • Guest seating arrangements
  • Program license
  • Cash handling expert
  • Food tray carrying
  • Employee training
  • Team leadership and supervision
  • Banquet coordination

Work Experiences

  • Carefully and efficiently loaded and unloaded the delivery van.
  • Took orders by listening to customers and recording menu selections, substitutions, and add-ons.
  • Achieved a 98% customer satisfaction rating.
  • Prepared food in batches using standard recipes.
  • Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean.
  • Worked with my team to meet all of the food service needs for over 5 customers per day.
  • Achieved promotion in under system.
  • Was in charge of setting up and maintaining the drink stations.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Accommodated last-minute dietary changes.

Summaries

  • Explaining options, relaying orders to kitchen staff, and dealing with special requests are all skills she possesses.
  • At full-service events, a talented Catering Staff member eagerly sets up and assembles food and supplies to satisfy guests.
  • Looking for a new long-term position with room for advancement that will allow me to put my catering experience to good use.
  • 16 years of experience in Food and Beverage as a passionate food service expert.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Ambitious server with 10 years of experience increasing initiative sales and providing guests with personalized service.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at team leadership and budget management.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Motivated Catering Server exhibiting strength in critical thinking and problem solving.

Accomplishments

  • Reduced
  • Monitored
  • Named Employee of the Month, framework.
  • Recorded
  • Oversaw 12% decrease in customer complaints.
  • Elected to oversee expansion of store into Columbus.
  • Reorganized grocery store merchandise and displays, increasing output by 15%.
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Initiated
  • Registered 6 customers for the store's loyalty program.

Affiliations

  • American Medical Informatics Association
  • Association for Computing Machinery
  • Kosher or Halal Certification Awareness Program
  • Wine & Spirits Education Trust (WSET) Certification metric
  • Society of Human Resource Management
  • Freemason
  • Culinary Arts Program from Cedar Works
  • International Conference on Food and Beverage Innovations
  • Rotary International
  • International Association of Administrative Professionals

Certifications

  • Food Allergy Awareness Training Certification by Cedar Works
  • OSHA: Food Handling
  • CompTIA Network+
  • Advanced Alcohol Server Training Program Certification
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Special Events Professional (CSEP)
  • Health and Safety for Hospitality Certification by Vantage
  • HACCP (Hazard Analysis and Critical Control Points) Certification
  • Event Planner Certification by Lakeside Partners

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