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Skills

  • Data-driven decision making
  • Human resource laws knowledge
  • Travel administration
  • Certified in 10-key
  • Supervision
  • Project organization
  • First Aid/CPR
  • Contract and proposal writing
  • MS Office
  • Interpersonal communication skills

Work Experiences

  • Was in charge of conference and seminar logistics, which included travel arrangements and venue reservations.
  • Organized appropriate travel, visas, agendas, necessary contacts, and country information for executive travel to Phoenix and Columbus.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation, and collecting team data.
  • Achieved zero compliance breaches during audits.
  • Acted as the primary point of contact for 13 external partners, ensuring seamless communication and timely updates throughout project lifecycles.
  • Planned executive and senior management vacations, as well as day-to-day meetings and travel.
  • Assisted in the launch of Salesforce, coordinating dependencies across 13 teams, and ensuring all deliverables were completed within the $6 budget and ahead of schedule.
  • Achieved Innovation Award for excellence in information management.
  • Aligned resources for key initiatives in 2023.
  • Automated repetitive tasks in Salesforce.

Summaries

  • System, process, and system are all available.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Multitasker who is well-organized and has good time management and decision-making skills.
  • Dedicated to increasing productivity by utilizing strong vendor management and risk assessment abilities.
  • To promote efficiency, adept at assisting with both business and personal needs.
  • Dedicated to keeping communication channels open between Program Management Assistant, Program Management Assistant, and Program Management Assistant.
  • Strong organizational and communication skills were demonstrated.
  • With over 10 years of experience supporting Program Management Assistants, I'm an enterprising administrative professional.
  • Independently plan and manage a wide range of business relationships.
  • Ability to recognize system issues and integrate standard solutions to achieve initiative.

Accomplishments

  • Optimized program documentation and data organization, resulting in a 36% reduction in the time spent on retrieval and reporting.
  • Facilitated weekly cross-departmental meetings to ensure alignment of deliverables and adherence to project milestones.
  • Supervised multiple concurrent programs, ensuring on-time delivery and adherence to established goals for process.
  • Successfully negotiated 2 vendor contracts, securing $17,000 in savings and improving overall project delivery costs.
  • Successfully handled multiple priority tasks across projects, ensuring timely and accurate completion with zero missed deadlines.
  • Analyzed project data patterns to generate actionable insights, enabling a 51% improvement in timeline accuracy and resource use.
  • Tracked and forecasted project resources via standard, contributing to more informed decision-making and real-time adjustments.
  • Proactively reviewed and adapted to changes in regulatory requirements, maintaining compliance across all project activities.
  • Managed executive correspondence and project timelines, fostering seamless communication between executives, clients, and team members.
  • Managed project feedback from stakeholders and clients, leading to a 19% improvement in project satisfaction ratings.

Affiliations

  • Attended the International Institute of Business Analysis (IIBA) annual conference, collaborating with experts to stay informed on the newest project management tools and techniques.
  • Collaborated within a professional working group via the International Project Management Association (IPMA) to assess and optimize cross-functional team workflows.
  • Accomplished training in PRINCE2 Foundation, improving capabilities around structured project delivery methodologies.
  • Involved with the Business Agility Institute (BAI) to deepen mastery of working in fast-changing environments, aligned with Agile methodologies.
  • Joined the Program Management Practitioners Forum (PMPF) to exchange best practices across industries in behalf of ensuring program delivery excellence.
  • PMI member actively attending knowledge-sharing webinars to ensure skills on stakeholder management and communication are up to date with the latest methodologies.
  • Participated in the Global Alliance for Project Performance Standards (GAPPS), aligning project competencies with global standards for optimal project performance.
  • Volunteered as a project mentor for young professionals at process, providing coaching on best program management principles and practices.
  • Enrolled in a Lean Six Sigma program to achieve Yellow Belt certification, with a focus on streamlining program management processes and increasing efficiency.
  • Engaged through participation in Toastmasters International to improve interpersonal communication and leadership skills specific to cross-functional team management.

Certifications

  • Certified Public Accountant (CPA)
  • SAP Certified Application Associate
  • Risk Management Professional (PMI-RMP), 2023
  • Certified Risk and Compliance Management Professional (CRCMP) - 2015
  • Salesforce
  • Certified Professional in Business Process Management (CPBPM) - 2018
  • Certified in Governance, Risk, and Compliance (CGRC) — 2017
  • CompTIA Network+
  • Certified Associate in Project Management (CAPM) - 2017
  • Salesforce Certified Administrator - 2024

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