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Skills

  • Territory management
  • Pipeline Development and Management
  • Team management
  • Problem resolution
  • Business operations
  • Project management in sales
  • Key account development
  • Data-driven decision making
  • Customer Satisfaction Benchmarking
  • Deal closure optimization

Work Experiences

  • Collaborated with marketing and product teams.
  • Completed projects ahead of schedule.
  • Achieved results within the past year.
  • Achieved this in under the past year.
  • Helped customers by answering their questions and completing their requests.
  • Kept the standard and initiative areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Built trusted relationships with clients by providing expert insight into the benefits and ROI of adopting connected solutions, enhancing client retention by 65%.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Collaborated with marketing and product teams to refine sales pitches for connected solutions, contributing to a 80% increase in lead conversion.
  • Conducted one-on-one coaching sessions.

Summaries

  • Achieved 59% annual growth in connected product sales.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Extensive inventory management and shipment processing experience.
  • Achieved results in the first 10 months of launch.
  • Accomplished this in 6 months.
  • Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues.
  • Addressed client pain points.
  • Achieved 47% revenue growth.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Connected Solutions Sales Specialist with 9 years of successful performance reporting and quality assurance experience.

Accomplishments

  • Initiated post-sale engagement programs aimed at reducing churn for connected solutions customers, decreasing turnover by 26% and increasing upsell opportunities.
  • Developed a comprehensive connected solutions demo program, engaging 18 prospective clients and achieving 43% lead-to-sale conversion.
  • Collaborated with standard to develop and implement a co-branded solution strategy, leading to $2 in combined sales growth within 18 months.
  • Improved client onboarding experiences, reducing implementation cycle times by 11 days and increasing first-quarter adoption rates by 73%.
  • Achieved President's Club for leading the team in successfully closing 17 multi-year contracts for connected solutions in 2021.
  • Collaborated with team of 8 in the development of program.
  • Initiated the upgrade of the sales CRM for tracking connected solutions leads, resulting in a 40% reduction in follow-up times for top customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with key stakeholders within Miscellaneous to expand our footprint in the Southwest, increasing market share by 20% within one fiscal year.
  • Facilitated educational webinars for prospective clients to showcase the value of connected solutions, generating over 11 new sales-qualified leads.

Affiliations

  • SalesEnable Institute
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Sales Management Association
  • Rotary International
  • The Association for Operations Management (APICS)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Certified Connected Device Professional (CCDP) Program
  • International Council of Nurses

Certifications

  • Certified Enterprise Solutions Consultant (CESC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • IBM Cloud Sales Certification
  • Certified Technology Sales Professional (CTSP)
  • Salesforce Certified Administrator
  • Certified Internet of Things (IoT) Professional
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician

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