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Skills

  • Client demand forecasting
  • Customer needs analysis
  • Operational improvement
  • Inventory management for connected products
  • Team building
  • Complex sales negotiation
  • Territory management
  • Client onboarding process improvement
  • Organization
  • Revenue generation strategies

Work Experiences

  • Increased the team's revenue by over $18 in sales.
  • Talked to customers about QuickBooks, outlined restrictions, and educated them on policies.
  • Achieved an Top Performer in 2023.
  • Built trusted relationships with clients by providing expert insight into the benefits and ROI of adopting connected solutions, enhancing client retention by 65%.
  • Aligned sales tactics with customer needs.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Achieved 46% annual growth in product sales.
  • Avoided stockouts for high-demand connected products.
  • Built strong client relationships.
  • Collaborated cross-departmentally.

Summaries

  • Connected Solutions Sales Specialist with 9 years of successful performance reporting and quality assurance experience.
  • Accomplished this in 6 months.
  • Collaborative sales expert.
  • Achieved growth through targeted cross-selling.
  • Product merchandising, payment processing, and cleaning knowledge.
  • With extensive customer service and sales experience, this Sales Associate is highly motivated.
  • Clear understanding of client relations and quality assurance as well as process improvement training.
  • Achieved 59% annual growth in connected product sales.
  • Collaborative sales expert known for leading product bundle innovations, generating $5 in revenue in the first 17 months of launch.
  • Attended industry events.

Accomplishments

  • Successfully introduced an ROI analysis tool to help prospects view the long-term benefits of connected solutions, boosting new account acquisition by 25%.
  • Attained Scrum Master for connected solutions methodologies, applying it to deploy Adobe Creative Suite at scale for 10 enterprise clients.
  • Partnered with the product engineering team to innovate on connected solutions features, contributing to a 34% increase in client retention.
  • Documented and resolved standard which led to initiative.
  • Quarterbacked the sales cycle for multimillion-dollar connected solutions deals with enterprise clients, closing 13 deals valued at over $10 in 2022.
  • Optimized territory management strategies to focus resources on high-potential regions, achieving a 64% year-over-year increase in connected product sales.
  • Increased overall client satisfaction by streamlining the onboarding process for connected solutions, reducing setup time by 5 days.
  • Initiated the upgrade of the sales CRM for tracking connected solutions leads, resulting in a 40% reduction in follow-up times for top customers.
  • Partnered with key stakeholders within Miscellaneous to expand our footprint in the Southwest, increasing market share by 20% within one fiscal year.
  • Collaborated with product marketing to tailor solution messaging, increasing overall conversion rates for digital campaigns related to connected solutions by 29%.

Affiliations

  • Society of Women Engineers
  • Association of Strategic Alliance Professionals (ASAP)
  • Association for the Advancement of Artificial Intelligence (AAAI)
  • International Council of Nurses
  • National Association of Social Workers
  • SalesEnable Institute
  • Wireless Communications Alliance (WCA)
  • Association of Technology, Management, and Applied Engineering (ATMAE)
  • Global Sales Science Institute (GSSI)
  • American Marketing Association

Certifications

  • Google Analytics IQ Certification
  • Customer Centric Selling Certification (CCS)
  • Certified Internet of Things (IoT) Professional
  • PMP Certification from initiative
  • Certified Connected Solution Expert from Harbor & Co.
  • Certified IoT Solutions Architect by system
  • Certified B2B Sales Management Professional
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Internet of Sales Things (IoST) from standard
  • ServSafe

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