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Skills

  • Problem resolution
  • Policy/program development
  • Business operations
  • Project organization
  • First Aid/CPR
  • Cost reduction strategies
  • Portfolio Management
  • Project lifecycle management
  • Cross-functional team management
  • Supervision

Work Experiences

  • Analyzed financial statements and method reports to track category performance and come up with ways to improve and cut costs.
  • Was able to secure a contract with initiative vendor to supply all metric materials and services at a reasonable price.
  • Kept track of progress by making plans, budgeting, and calculating results.
  • Evaluated each employee's individual strengths and provided mentoring to help them improve their weak skills.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Implemented comprehensive onboarding and training programs, exceeding sales targets and employee retention goals set by the team.
  • Procedure and method incidents were reported to Area Program Manager for assistance and resolution.
  • Conducted the past year staff evaluations and made any necessary promotions, realignments, or force reductions.
  • Improved resource allocation while keeping expenses under tight control.
  • Attended networking events to build community ties, business relationships, and industry connections.

Summaries

  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • Ability to recognize process issues and integrate initiative solutions to achieve process.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Area Program Manager is a determined Area Program Manager with excellent customer service skills.
  • Workflow optimization Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Area Program Manager with extensive experience in project management and process improvement.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Recognized for operational, customer service, system, and metric excellence.
  • Engaging personality, service-oriented background, and expertise in vendor management.
  • Looking for an exciting organization with which to build a successful career.

Accomplishments

  • Orchestrated the successful delivery of a $18 program, optimizing timelines and workflows, ultimately delivering the project 11 weeks ahead of schedule.
  • Pioneered new reporting systems in 2018, increasing transparency and communication across 8 client accounts and significantly improving stakeholder confidence.
  • Successfully scaled programming to meet increasing demand by 69% while maintaining program quality and consistent client satisfaction metrics.
  • Improved resource allocation for Asana by reducing bottlenecks and optimizing workflows, driving a 19% decrease in program lead times.
  • Guided a cross-departmental initiative to implement Asana, resulting in integration of 4 processes and a 23% boost in overall efficiency.
  • Leveraged data analytics tools like QuickBooks to identify program inefficiencies, saving 17/6 months in costs and improving process reliability.
  • Implemented Agile program management practices, resulting in a 30% increase in project completion rates and reducing rework by 47%.
  • Negotiated a $16 contract extension, securing 14 additional years of funding, ensuring sustained growth in program output and impact.
  • Coached and mentored a team of 4 program managers, resulting in increased team capacity, rising program success rates by 69% over 2017.
  • Led the integration of new technologies, lowering operational errors by 61% and enhancing program delivery speed across 15 different locations.

Affiliations

  • Active Member, Program Management Professionals of Columbus, 2016-Present
  • Advisory Board, Business Process Improvement Network, 2020-Present
  • Member, International Association of Facilitators (IAF), 2022–Present
  • Member, Strategic and Competitive Intelligence Professionals (SCIP) 2018-Present
  • Board Member, Community Leadership Alliance, 2016-2015
  • Lean Management Certification, framework, 2019
  • Member, Society for Human Resource Management (SHRM), 2019 – Present
  • Member, National Grant Writers Association 2019-Present
  • Grant Writing Certification, American Grant Writers' Association 2022
  • Member, Association for Talent Development (ATD), 2022–Present

Certifications

  • Kotter Organizational Change Management Certification
  • Certified Data Management Professional (CDMP)
  • Agile Certified Coach (ICP-ACC) - process
  • Certified SCRUM Master - Lakeside Partners
  • Data Science for Managers Certification - Summit Group
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified: Azure Fundamentals
  • PMI-Agile Certified Practitioner (PMI-ACP)
  • Certified SAFe® Agilist (Scaled Agile Framework)

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