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Skills

  • Documentation skills
  • Data-driven test analysis
  • Customer service
  • Relationship development
  • Mobile UI testing with Power BI
  • Test implementation
  • MS Office
  • Communications
  • Defect monitoring
  • Team building

Work Experiences

  • Audited performance of mobile apps under various network conditions, helping improve app performance under low connectivity by 59%.
  • Conducted compatibility tests across multiple devices and operating systems, ensuring 2 unique device configurations performed seamlessly.
  • Worked with Tableau to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Coordinated with cross-functional teams.
  • Increased productivity and boosted workflows by effectively resolving standard issues with process improvement and risk assessment.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Affected 10 users.
  • Achieved 70% faster issue resolution time.
  • Conducted penetration testing.
  • Coordinated with global teams to deliver comprehensive mobile test results for HubSpot across 2 countries, maintaining 34% uptime.

Summaries

  • Analytical Mobile QA Engineer.
  • 3 years of experience in mobile test automation.
  • Mobile Quality Assurance Engineer is a multi-talented Mobile Quality Assurance Engineer who is consistently rewarded for planning and operational improvements.
  • Comprehensive knowledge of CI/CD pipelines and automation tools, enabling continuous testing processes which resulted in a 43% reduction in deployment rollbacks.
  • Adept at executing A/B testing on mobile features.
  • Costs were consistently reduced while profits were increased.
  • Adept at leading teams in testing.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Conducted performance testing on mobile apps.
  • Within Miscellaneous, senior Mobile Quality Assurance Engineer and outstanding performer in cross-functional collaboration and data analysis.

Accomplishments

  • Championed cross-device testing activities to ensure compatibility across iOS, Android, and tablet platforms, reducing cross-platform issues by 50%.
  • Configured and executed mobile test automation in an Agile environment, reducing manual test effort by 83% and directly contributing to faster product releases.
  • Led disaster recovery testing for mobile apps, ensuring 66% compliance with business continuity policies.
  • Performed thorough regression testing using Salesforce, achieving 82% reduction in reported bugs for the latest mobile app update.
  • Developed and integrated monitoring scripts into mobile app systems, reducing post-deployment issues by 43% in collaboration with DevOps teams.
  • Reduced app crash rates in production by 26% through diligent root cause analysis and regression testing.
  • Collaborated with team of 16 in the development of category.
  • Collaborated with cross-functional teams to implement performance testing on mobile apps, resulting in improved responsiveness and 39% enhancement in load times.
  • Improved Agile product testing efficiency by deploying automated test scripts, increasing sprint velocity by 74%.
  • Mentored and trained a team of 10 new QA engineers, successfully implementing best practices for mobile test automation.

Affiliations

  • SmartBear Community Member 2022
  • Mobile Developers Testing Group Raleigh
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Toastmasters
  • Lions Club
  • Testing Guild Member
  • Mobile QA & DevOps Meetup Columbus
  • Society of Human Resource Management
  • Agile Alliance

Certifications

  • Apple Certified Associate (ACA)
  • ServSafe
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Appium Proficiency Certification - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • App Performance Management (APM) Fundamentals by standard
  • CompTIA A+ Technician

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