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Skills

  • Staff training
  • Sales strategy development
  • Checking quotes
  • Mentoring and coaching
  • Client service
  • Sales reporting
  • Business development and planning
  • Cross-functional collaboration
  • National accounts
  • Business Development

Work Experiences

  • Worked with customers to recommend specific products and specials that met their specific needs, specifications, and requirements.
  • Trained and mentored a group of 5 new salespeople.
  • Coached and trained a team of 8 salespeople who were responsible for servicing procedure accounts.
  • Taught senior staff how to use and maintain the product.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Used effective communication and active listening skills to build client rapport to increase profitability.
  • Created and delivered engaging sales presentations to convey product benefits.
  • Customers were cross-sold complementary products and services.
  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Summaries

  • Senior Sales Representative with exceptional client service and strategic planning capabilities.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Communication and personnel training are two areas in which she excels.
  • Schedule flexibility and the ability to travel up to 8% of the time.
  • Pursuing a position as an Account Manager, where hard work and dedication will be rewarded.
  • Negotiation, planning, and organizational skills are essential.
  • 15+ years of progressive experience working with standard as a hardworking Senior Account Representative.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Individual who is well-versed in determining customer needs based on personal characteristics and other factors related to customer preferences.

Accomplishments

  • Supported the company's global expansion initiatives, facilitating sales efforts in 18 new countries, and contributing an additional $7 in revenue.
  • Spearheaded negotiations for large-scale contracts ranging from $10-$13, securing successful deals above target.
  • Represented the company at metric and generated 10 high-value leads worth an estimated $17 in potential revenue.
  • Hosted 6 product training sessions for internal and external customers, boosting product knowledge and overall sales by 84%
  • Prioritized customer retention efforts, personally managing key accounts and reducing churn by 42% over the course of two years.
  • Collaborated with team of 4 in the development of procedure.
  • Completed a competitive analysis on Miscellaneous markets, discovering trends that informed the sales strategy and increased our win rate by 84%.
  • Improved the closing ratio from initial engagement to contract execution by 56% through the application of strategic objection-handling techniques.
  • Product Marketing: Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Successfully launched QuickBooks.

Affiliations

  • Certified Professional Sales Person (CPSP) Certification
  • Association of Information Technology Professionals
  • National Retail Federation (NRF)
  • Consultative Sales Leaders Network
  • Jaycees
  • Sales Management Association
  • National Association of Social Workers
  • International Academy of Sales and Marketing Management
  • Toastmasters
  • Freemason

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Project Management Professional (PMP)
  • Certified Professional in Training Management (CPTM) - program
  • YouTube Sales Skills Certification - YouTube for Business Academy
  • Digital Sales Certification – Google Digital Garage
  • Association for Project Management (APM)
  • Hootsuite Social Selling Certification - Hootsuite Academy
  • Professional Certified Coach (PCC) - International Coaching Federation (ICF)
  • LinkedIn Sales Navigator Mastery - LinkedIn Learning
  • Certified Public Accountant

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