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Skills

  • Care provider satisfaction enhancement
  • Interdisciplinary collaboration
  • Effective communication with clinical stakeholders
  • NDCMedisoft
  • Cross-functional team leadership
  • QMSoftware Receivables Management
  • 3M Encoder
  • Operational improvement
  • Problem resolution
  • Clinical trial data extraction and analysis

Work Experiences

  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Championed continuous process improvements.
  • Achieved a 59% decrease in redundant documentation.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with administrative and technical teams to resolve a process failure within 6 months, ensuring full system restoration with no clinical downtime.
  • Assisted in achieving Employee of the Year for program.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Achieved a 36% improvement in care provider efficiency.
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Collaborated with procedure customers to determine their needs and deliver program service.

Summaries

  • Anticipated adverse outcomes.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Collaborative leader.
  • Achieved measurable operational gains.
  • Adept at guiding healthcare staff through training sessions.
  • Collaborative problem solver who works closely with clinicians to optimize digital patient charting workflows, decreasing time spent on documentation tasks by 60%.
  • Achieved no downtime for 79% of users.
  • Achieved clinician satisfaction improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Healthcare, senior Clinical Informatics Consultant and outstanding performer in vendor management and quality assurance.

Accomplishments

  • Documented and resolved program which led to category.
  • Championed the adoption of mobile EHR access among providers, reducing charting delays by 28% and increasing care efficiency.
  • Collaborated with physicians and IT teams to reduce clinical documentation time by 9 minutes per patient visit, enhancing provider efficiency.
  • Directed the upgrade of legacy clinical informatics systems to meet 2018-specific regulatory requirements, reducing compliance risks.
  • Collaborated with cross-functional teams to customize and deploy an EHR system, reducing overall system downtime by 84% during procedure.
  • Guided the successful deployment of Microsoft Excel across 10 facilities, improving patient health data accessibility by 23% for care teams.
  • Collaborated with team of 2 in the development of method.
  • Directed end-to-end system optimization for category, improving data retrieval times by 69% in 10 healthcare facilities.
  • Evaluated and optimized patient-facing health apps, boosting patient engagement by 21% and improving chronic disease management outcomes.
  • Managed the hospital rollout of wearable technology, increasing patient-generated data collection by 16% for remote health monitoring.

Affiliations

  • Jaycees
  • Alliance for Nursing Informatics (ANI) - Actively engaged in fostering the integration of informatics into nursing practice.
  • American College of Healthcare Executives (ACHE) - Associate member since 2023, focusing on combining informatics with healthcare management.
  • AcademyHealth - Participating in research initiatives and conferences focusing on the use of informatics in public health policy.
  • Clinical Research Informatics Working Group (CRIWG) - Focused on improving data collection and management in clinical trials.
  • Society for Imaging Informatics in Medicine (SIIM) - Membership allows interaction with peers in medical imaging and informatics technologies.
  • Project Management Institute (PMI) - Certified member since 2016, specializing in healthcare-related IT projects.
  • HL7 International - Contributing to the development of critical healthcare interoperability standards and frameworks.
  • National Association of Social Workers
  • Clinical Data Interchange Standards Consortium (CDISC) - Contributing to standardization efforts in clinical trial designs and health data formats.

Certifications

  • ServSafe
  • Certified Health Data Analyst (CHDA)
  • Certified Health Technology Assessor (CHTA)
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Telemedicine Clinical Informatics Certification
  • Google Data Analytics Professional Certificate
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Informatics Nursing (RN-BC)
  • Telehealth Facilitator Certification Northwind

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