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Skills

  • Scheduling
  • Stakeholder relations
  • Demand forecasting
  • Supervision
  • Data-driven decision making
  • Budget development
  • Conflict resolution
  • Strategic planning and execution
  • Budgets
  • Business operations

Work Experiences

  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Worked directly with management, Planning Leaders, and the initiative department to brainstorm, discuss strategy, and mitigate method issues.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.
  • Trained, coached and mentored staff to support smooth adoption of new standard program.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Helped with regulatory compliance by supervising all audits to ensure protocol compliance.
  • Oversaw a successful turnaround that resulted in the elimination of over $9 in debt in several months.
  • Implemented the initiative program and employed strategic planning to ensure that guests have a memorable, consistent, and positive experience.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Trained, coached, and mentored staff to ensure that the new system program was implemented smoothly.

Summaries

  • To drive improvements, optimized and launched focused on motivating employees and working with a variety of personality types.
  • Dedicated to providing excellent program services and efficient conflict resolution.
  • Customer-focused General Manager with 3 years of experience who is committed to expanding cross-functional collaboration and performance reporting.
  • Develop strategic business partnerships and relationships.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Expertise in technology and product development.
  • Composed persona with a strong sense of motivation.
  • With 3 years of experience planning, leading, and improving workflow optimization functions, I am an enthusiastic leader.
  • With 6 years of customer service experience, Planning Leader is insightful.

Accomplishments

  • Collaborated with customer success to redesign the production scheduling process, reducing waste by 61% and improving budget adherence.
  • Developed and maintained key performance indicators (KPIs) to optimize production efficiency, leading to a 32% improvement in overall operational execution.
  • Enhanced production efficiency by 25% through innovative reconfigurations of workflow patterns, reducing downtime.
  • Developed and launched a strategic capacity management tool, increasing efficiency by 73% and achieving consistent on-time project deliveries.
  • Built cross-department relationships that reduced project misalignments and improved communication, leading to 39% faster decision-making.
  • Optimized logistics and supply chain coordination, reducing freight costs by 23% and improving delivery times across the West Coast.
  • Led the deployment of new planning software, enhancing scheduling capabilities and reducing planning cycle times by 71%.
  • Achieved cost savings of $6 annually by leading the implementation of an integrated planning and forecasting software system.
  • Successfully balanced capacity and demand, securing an increase in on-time deliveries to 48% on Salesforce projects.
  • Drove cross-business collaboration to streamline project planning, reducing project completion times by 30% across logistics.

Affiliations

  • International Association for Contract & Commercial Management (IACCM)
  • International Facility Management Association (IFMA)
  • Business Continuity Institute (BCI)
  • Toastmasters
  • National Association of Social Workers
  • National Association for Business Economics (NABE)
  • Lean Construction Institute (LCI)
  • American Production and Inventory Control Society (APICS)
  • Society for Industrial and Applied Mathematics (SIAM)
  • International Association of Administrative Professionals

Certifications

  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Master Planning Professional (MPP) Certification – program
  • Certified Procurement Manager (CPM) - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Certified Strategic Planning Professional (CSPP) – system
  • Advanced Strategic Management Certificate – metric
  • Certified Supply Chain Professional (CSCP) – APICS
  • ServSafe
  • Certified Enterprise Risk Manager (CERM) – process

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