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Skills

  • Invoice generation
  • Supervision
  • Operational improvement
  • High-volume food preparation
  • Menu item familiarity
  • Commercial deli slicers operation
  • Communication with diverse customer base
  • Cold and hot food temperature monitoring
  • Food preparation for volume demand
  • Handling of dietary restrictions and preferences

Work Experiences

  • Adjusted stock orders based on seasons and customer preferences.
  • Contributed to a 80% year-over-year sales growth.
  • Ensured that company service standards, such as inventory and cash control procedures, were followed.
  • Assembled custom platters of meats, cheeses, and bread.
  • Assisted in catering orders for private events.
  • Used approved food recipes and production standards to ensure proper quality, serving temperatures, and standard portion control.
  • Entered requested menu items into the POS terminal and customized orders with substitutions and add-ons.
  • Boosted customer satisfaction.
  • Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction.
  • Consistently upheld quality expectations.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • At standard, I'm ready to take on a new challenge.
  • Results-oriented Miscellaneous professional with performance reporting, workflow optimization, and vendor management strengths.
  • Ability to recognize standard issues and integrate procedure solutions to achieve metric.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Strategic thinker with expertise in quality assurance.
  • Category and program have a proven track record.
  • Project management and vendor management are quick and precise when preparing ingredients.
  • Salesforce and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Food Service Worker who is enthusiastic about preparing food ingredients and preparing dishes according to recipes.

Accomplishments

  • Improved inventory management system by adopting real-time tracking software, which cut stock discrepancies by 25% and reduced excess ordering.
  • Oversaw transition to digital order system, reducing order errors by 52% and improving overall service delivery.
  • Managed inventory, ordered supplies, and conducted daily stock counts, ensuring items were always available and reducing shortages by 32%.
  • Developed a cold food display approach that increased product visibility and boosted cold-meat sales by 17% over 7 quarters.
  • Collaborated with the marketing team to roll out promotional campaigns for seasonal products, driving sales up by 21% during key periods.
  • Awarded Top Performer for excellent customer service during high-pressure peak hours, with recognition for consistently positive customer feedback.
  • Helped implement new safety protocols, leading to a 29% reduction in workplace incidents and zero lost-time injuries for 2022.
  • Handled high-volume service periods, efficiently serving over 11 customers daily while maintaining top-tier quality and speed.
  • Streamlined the stock rotation process, reducing product waste by 76% and improving stock availability during peak hours.
  • Cross-trained in cleaning duties, which reduced cleaning costs by 73% and maintained a consistent hygiene rating of 5-star.

Affiliations

  • Affiliated Member, National Association of Convenience Stores (NACS), category
  • Participant, ServSafe Food Handler Certification Course, 2022
  • Statewide Certification in Food Allergen and Dietary Restrictions Awareness, 2017
  • Completion of Basic Culinary Skills Course, 2016
  • Participant, Meat and Cheese Slicing Equipment Operation Training, 2023
  • Participation, Advanced Multitasking Strategies for Retail Workers Workshop, 2017
  • Completion, Consumer Product Awareness and Promotion Course, 2018
  • Participant, Customer Service Excellence Workshop, 2021
  • Member, Retail, Wholesale and Department Store Union, system
  • Certified Sandwich Artist, procedure, 2023

Certifications

  • Advanced Food Preparation Techniques Workshop - 2023
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe Manager Certification – 2021
  • First Aid/CPR
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Sandwich Maker & Assembly Professional - Northwind - 2018

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