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Skills

  • Customer service
  • Phlebotomy
  • Medical transcription
  • Communications
  • Diagnostic equipment expertise
  • Patient scheduling
  • Japanese bilingual proficiency
  • Payment collection
  • Operational improvement
  • Basic pharmacology knowledge

Work Experiences

  • Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
  • Achieved a 41% increase in health literacy.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and automated.
  • Assisted with patient education workshops, increasing health literacy among underserved populations by 28% within Denver.
  • Achieved a 46% improvement in follow-up appointment attendance.
  • Assisted in telehealth consultations.
  • Followed all necessary procedures to keep the patient's radiation exposure to a minimum.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Assisted in minor surgical procedures such as suturing and wound dressing, ensuring sterile environments and patient safety throughout the process.
  • Actively participated in monthly quality improvement meetings, suggesting procedural changes that led to a 83% reduction in patient wait times.

Summaries

  • Assisted in minor surgical procedures such as suturing.
  • Spearheaded and implemented have a long history of accurately documenting patient health information, collecting vital signs, and improved.
  • Nationally Certified Medical Assistant is a highly motivated and dedicated individual with a track record of superior performance at the individual, team, and organizational levels.
  • Certified in OSHA.
  • Achieved over 50% immunization rates.
  • Achieved a 37% reduction in contamination incidents.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Aligned with OSHA standards.
  • Adept at conducting urinalysis.
  • Positive and upbeat personality with excellent communication abilities.

Accomplishments

  • Led flu vaccination clinic for Summit Group, achieving a 56% increase in immunization rates within the community.
  • Created workflows for administering vaccinations in high-volume settings, increasing throughput by 70% without sacrificing patient quality of care.
  • Helped achieve CPA recognition for clinic by meeting benchmarks in patient care assistance accuracy and care quality.
  • Executed EKG preparation and administration for 3 patients per day, ensuring accurate data collection for cardiology teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with home health providers and specialty clinics to streamline wellness check referrals for elderly patients.
  • Performed phlebotomies for 8 patients per day with a 56% success rate in first-attempt blood draws.
  • Resolved product issue through consumer testing.
  • Improved patient outcomes following minor surgical procedures by ensuring correct wound dressing protocols were followed.
  • Administered an average of 3 injections and vaccinations daily while maintaining a 15% patient satisfaction score.

Affiliations

  • American Society of Clinical Laboratory Science (ASCLS)
  • American Marketing Association
  • Toastmasters
  • National Center for Competency Testing (NCCT)
  • American Nurses Credentialing Center (ANCC) Certification
  • American Academy of Procedural Coders (AAPC)
  • Rotary International
  • Case Management Society of America (CMSA)
  • National Phlebotomy Association (NPA)
  • Society of Human Resource Management

Certifications

  • Certified Holter Monitoring Technician (CHMT) – system
  • Certified Professional Coder (CPC) - AAPC
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
  • CompTIA Network+
  • Certified Diabetes Educator (CDE) - National Certification Board for Diabetes Educators (NCBDE)
  • Certified Nurse Aide (CNA) – National Council of State Boards of Nursing (NCSBN)
  • Salesforce
  • CompTIA A+ Technician
  • Pharmacy Technician Certification – Pharmacy Technician Certification Board (PTCB)
  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT)

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