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Skills

  • Custom dashboard and reporting tool development
  • Agile
  • Software applications
  • Advanced SAP knowledge
  • Business operations
  • Database programming
  • Operational improvement
  • RESTful API development
  • Problem resolution
  • Budgets

Work Experiences

  • Achieved a 76% increase in defect detection.
  • Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
  • Collaborated with stakeholders across departments to gather functional requirements and ensure alignment of the new SAP with business objectives.
  • Was in charge of a team of 9 developers and business analysts working on a $12-million project to develop a new program system.
  • Automated database management tasks, resulting in a 31% increase in system uptime and a $10 reduction in annual maintenance costs.
  • Created reporting modules.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including Salesforce and ServiceNow.
  • Created standard scripts for daily maintenance tasks such as indexing and table analysis.
  • Achieved a 33% reduction in drop-off rates.
  • Conducted competitive analysis of industry software.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of performance reporting and workflow optimization as well as data analysis training.
  • Effective coach and mentor who is dedicated to leading gifted teams.
  • Senior Application Specialist with 15 years of successful stakeholder engagement and team leadership experience.
  • Deep expertise in Scrum methodologies.
  • Deep expertise in Agile and Scrum methodologies, ensuring rapid, high-quality software delivery and seamless communication between technical teams and stakeholders.
  • Adept at using machine learning techniques.
  • Accommodated significant user growth to over 12 concurrent users.
  • Delivered high-performance application solutions.
  • Connected 4 third-party systems.

Accomplishments

  • Secured PMP which led to optimized RESTful API procedures for handling large dataset queries, reducing processing times by 37%.
  • Partnered with stakeholders to identify pain points, then introduced solutions that cut report generation times by 37%, improving overall productivity.
  • Improved internal reporting by developing an automated solution that reduced manual report compilation time by 43%.
  • Collaborated on deploying a microservices-based architecture that allowed faster updates and improved flexibility while reducing service downtime by 40%.
  • Contributed to a redesign of RESTful APIs, ensuring better data flow and reducing network overhead by 63%, which significantly improved app responsiveness.
  • Implemented a cloud migration project that saved over $13 annually in server costs while improving application uptime by 43%.
  • Engineered a solution that resolved 4 compatibility issues between legacy systems and the new application suite, enhancing operational continuity.
  • Restructured and improved logging mechanisms, drastically reducing troubleshooting time by 64% for the development team.
  • Initiated and led a proof-of-concept for cloud-based deployment, resulting in the strategic migration to standard and reducing infrastructure costs by 18.
  • Automated 16 workflows, reducing operational bottlenecks, and saving 34% of time previously spent on manual processes.

Affiliations

  • Freemason
  • Member, International Software Testing Qualifications Board (ISTQB)
  • Member, Scrum Alliance
  • Jaycees
  • Certified Professional, Kubernetes (CKA) Developer Program
  • Member, Project Management Institute (PMI) since 2017
  • Association of Information Technology Professionals
  • Certified Member, Certified Information Systems Security Professional (CISSP)
  • Participant, Google Developers Group (GDG) Cloud Chapter
  • Active Contributor, Microsoft Azure User Group

Certifications

  • Certified in Governance of Enterprise IT (CGEIT) by ISACA
  • Oracle Database 12c Administrator Certified Professional
  • Certified Amazon Web Services Solutions Architect – Professional
  • Certified Business Analysis Professional (CBAP)
  • Certified Ethical Hacker (CEH)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Data Management Professional (CDMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HashiCorp Certified: Terraform Associate

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