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Skills

  • Advanced knowledge of PHP
  • Continuous Improvement Initiatives
  • Project organization
  • Communications
  • Budgets
  • Problem resolution
  • Virtualization
  • Cybersecurity protocols and best practices
  • Technical analysis
  • Data visualization with Tableau

Work Experiences

  • Achieved results in 11 months.
  • Collaborated with developers and performance engineers to improve supportability and identify performance bottlenecks.
  • Boosted code clarity by 24%.
  • Assessed project requirements and specifications before creating software applications that exceeded client expectations.
  • Strengthened development methodologies by introducing the process code quality document.
  • Checked the functionality of company products such as Adobe Creative Suite and Power BI.
  • Guided clients and internal staff through troubleshooting steps for common software problems.
  • Performed software testing to find bugs and troubleshoot metric issues prior to the launch of the application.
  • Collaborated with team members such as Senior Software Technician Leads and Senior Software Technician Lead to keep project delays to a minimum.
  • Acted as primary liaison during cross-departmental product rollouts, ensuring smooth deployment for all finances involved.

Summaries

  • Has 18 years of experience in software development.
  • Within Miscellaneous, senior Senior Software Technician Lead and outstanding performer in process improvement and cross-functional collaboration.
  • CPA certified
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Experienced Software Development leader with a track record of developing and updating standard systems.
  • Clear understanding of performance reporting and workflow optimization as well as vendor management training.
  • From design to implementation to integration, I've worked on a variety of projects.
  • Boosted overall customer service.
  • Achieved a 4-month migration project on time.

Accomplishments

  • Developed and implemented code review policies, reducing the number of critical production issues by 19%.
  • Redesigned critical API interfaces, reducing latency by 49% and improving client application load times.
  • Mentored junior developers in category, with 13% demonstrating measurable skill improvements during performance reviews.
  • Designed training workshops for QuickBooks, leading to a 29% increase in team proficiency and reducing dependency on external consultants.
  • Identified and addressed critical bottlenecks in the system architecture, improving response times for metric by 75%.
  • Collaborated with DevOps to implement a CI/CD pipeline that sped up release cycles, reducing time-to-market by 33%.
  • Refined database structures and optimized SQL queries, improving data retrieval times by 63% without affecting application performance.
  • Standardized coding best practices across global development teams, increasing software quality by 62% over two years.
  • Streamlined debugging and root cause analysis workflows by introducing best practices based on SAP, reducing issue resolution times by 69%.
  • Led a team in the migration to cloud-based infrastructure, resulting in a projected cost reduction of 54% within 18 months.

Affiliations

  • Association for Computing Machinery
  • Certified Jenkins Engineer (CJE)
  • Association of Information Technology Professionals
  • Software Development Alumni Group at method
  • Contributor to standard
  • Co-organized Asana-focused workshops
  • Regular contributor to process online forums and communities
  • Certification in Kubernetes from the Cloud Native Computing Foundation (CNCF)
  • Volunteer instructor at initiative
  • Mentor at category

Certifications

  • Google Certified Professional Cloud Architect
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)
  • ITIL 4 Expert Certification
  • Microsoft Certified: Azure Solutions Architect Expert
  • Certified Information Security Manager (CISM)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Oracle Certified Professional - Database Administrator (OCP)
  • Database Design and Development Certification - Northwind

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